The DWP has suggested replacing PIP with a catalogue or a shop in the Green Paper on personal independence payment (PIP) reform published yesterday. The department also asks people to choose whether it is more important that disabled people have money for food or money for medication. 

Modernising Support for Independent Living: The Health and Disability Green Paper was published yesterday and is accompanied by an online consultation survey which the DWP say they want as many disabled people and other interested parties as possible to complete (see links at the end of this article).

Different type of assessment

In the first section of the consultation, readers are asked for their view on whether some claimants with medical evidence of specific health conditions should get PIP without any assessment at all.

Your opinion is also requested on whether only claimants with “evidence or a formal diagnosis by a medical expert” should be awarded PIP.

You are then asked to explain how to prevent the requirement for a formal diagnosis from a medical expert having an impact on the NHS - because it will undoubtedly mean a great deal more demands on consultants’ time.

Changes to eligibility

In the second section the DWP want to know whether the need for aids and appliances and for prompting should score PIP points.

They also question whether someone who get a lot of low scoring descriptors should be eligible for PIP at all.

And whether any PIP activities should be removed or any new ones added.

Finally, you are asked whether the current three month qualifying period and nine month forward test should be changed.

Meeting extra costs of disability

The consultation explains that PIP contributes towards the extra costs of disability.  It asks people which are the most important needs that should addressed – suggesting that not all of them can be. 

Respondents are asked to rank in importance from 1 to 10, such items as:

  • Medications and medical products
  • Additional food costs
  • Additional energy and utility costs
  • Additional housing costs

So, people really are being asked to decide if it is more important that disabled people get their medication, eat properly or heat their homes.

The same section asks people to list the benefits and disadvantages of moving to a new system for PIP claimants, which could be:

  • A catalogue/shop scheme
  • A voucher scheme
  • A receipt based system
  • One-off grants

The consultation then goes on to ask if there are people who, instead of cash, would benefit more from improved access to support or treatment, for example:

  • respite care,
  • mental health provision
  • physiotherapy

This does raise the question as to whether benefits claimants would get different/better/faster access to things like NHS counselling and physiotherapy?  Or whether they will be pushed onto short courses provided by private sector contractors hired by the DWP?

Passing PIP costs on to the NHS and local authorities

The final section asks some very bizarre questions about NHS and local authority provision, which most people would imagine the government would be better able to answer than the average member of the public.  For example:

“Which of the following do local authorities or the NHS help with?”

  • Equipment and aids
  • Medical products
  • Personal assistance (eg. help with household tasks)
  • Health services
  • Social care

The purpose of the questions, however, is clearly to sound out how much support there would be for pushing much of the cost of PIP onto the already desperately overstretched NHS and local councils.

What this Green Paper is really about

Modernising Support for Independent Living: The Health and Disability Green Paper is supposed to be a Green Paper setting out serious, carefully considered proposals for reform of PIP.

Instead it is a ragbag of random, cruel and foolish ideas thrown together by the DWP to serve the political needs of the Conservative Party, without any likelihood of any of them being acted upon. 

The Green Paper is simply intended to make the current administration look tough on claimants whilst goading the opposition into speaking out against it, thereby supposedly making them look soft on welfare.

The fact that it is causing enormous distress to many disabled claimants and their carers, as is clear from the comments sections on this site and elsewhere, is of no concern to the DWP or the Conservative Party.

At Benefits and Work, we don’t believe that this Green Paper will ever form the basis of new legislation.

However, we do think it is important that readers who feel able to, do take part in the consultation. 

It’s important that whoever forms the next government understands the strength of feeling against dismantling the disability benefits system and instead concentrates on dismantling the department that was cruel enough to publish these proposals.

Take part in the consultation

If you are unsure whether to take part in the consultation, now that an election has been announced, please read PIP changes and UC migration – how will the election affect them?

You can download Modernising Support for Independent Living: The Health and Disability Green Paper

You can take part in the online consultation, which closes on 22 July 2024.  You are not asked to give your name or any other personal details.

Or you can email your response to:  This email address is being protected from spambots. You need JavaScript enabled to view it.

Please post a comment below if you take part in the consultation, to encourage others to do the same.

Blank consultation form for you to fill in

Many people have told us that they have found it difficult or impossible to complete the consultation because you cannot save the form and come back to it later.  So we have published a text version of the form, with spaces for you to type in your answers.  You can take as long as you like to do this and save it as often as you need. 

When you have answered all the questions you can either email the document to the consultation email address or, if you prefer to stay anonymous, copy and paste your answers into the online form instead.

Download blank form

Our submission

A number of people have asked how we are responding to the consultation.  We have published a copy of our answers to the consultation which you can download if you wish.  We wouldn’t advise you to copy them, but they may help you decide how you want to answer. 

We have tried to keep our answers brief as we don’t believe people should feel they have to write hugely detailed responses to what is, in our view a bad faith consultation.

Complaint about Question 18

We are particularly disgusted by Q18 and have sent a formal complaint to the consultation email address.  We would encourage other people to complain if they are unhappy about this question. 

Our complaint is worded as follows: 


 We wish to make a formal complaint about question 18 in the consultation related to “Modernising Support for Independent Living: The Health and Disability Green Paper”

The question asks:

“Which extra costs incurred by disabled people are the most important for a new scheme to address? Please rank the following options in your order of importance:”

Respondents are then required to rank 10 extra costs in order of importance. 

If a respondent doesn’t wish to answer the question, the options will remain in their default order and that will be recorded as the respondent’s choices, even though that is absolutely not the case.

For many people, ourselves included, the entire premise of the question is inappropriate:  asking people to decide whether, for example, medication, a specialised diet or energy to power medical equipment and provide additional warmth is more important.  They are all vital to life and all of equal importance.

Even if people wished to choose, their ranking might vary at different times of the year or different stages in their condition. 

In addition, even if respondents feel able to rank these items for themselves, how can they possibly make that choice on behalf of other disabled people with hugely different needs?  Yet that is what the question requires.

We consider that this question should either be removed from the consultation or, at the very least, that there should be an option to decline to answer or to rank all options equally.

As it stands, this question is clearly rigged and has no place in a genuine consultation.


24.05.24 Please note:  we have now had a response to our complaint as follows:

"We would like to clarify that if a respondent chooses not to answer question 18, no response is recorded for that respondent. The default order of the options will not be counted as a response if the question is left unanswered.

"Furthermore, if respondents wish to provide additional details regarding question 18, including if they feel that all options should be ranked equally, they are encouraged to highlight this in question 19. Question 19 is designed to allow respondents to elaborate on their views directly related to question 18."

We are a little dubious about this response, because if a respondent agreed with the DWP's chosen order and so did nothing, they would apparently be recorded as having not answered the question.  And the DWP's response does not alter the fact that this is an extraordinarily inappropriate question in the first place.

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  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    Are they trying to kill people off? I have a feeling, if all this came into force, suicide rates would become an all time high. This is inhumane and certainly against human rights. I'm an army veteran and I'm really angry that they used my fit healthy body and then disregard me now I'm of no use. 
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    I am already trying to be forced into returning to work through Universal Credit and I also am on PIP so will this mean that I have to undergo yet another health check, because this idea of getting therapy will not work in my case as all I was offered for my back was Hydrotherapy for my back problem but the heat made it worse. I have been under a chiropractor now for 23 years. I also have to attend reflexology as no medications on the NHS help my constipation. I have undergone 1 knee replacement due to arthritis of the knees and the left is now getting looked into to be replaced possibly soon. In addition to this I have suffered from Epilepsy since the age of 11 months and am now 63, and I know the charities are dead against this and so am I, because it just will not work. I wish to receive my benefit as I do now not some stupid voucher and therapy idea.
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    I am a full time carer for my son , 22 with schizophrenia and autism.  I'm not sure filling this consultation in is helpful for a PIP claimant, the questions are not straightforward and could give a wrong impression of actual requirements.  Eg one of my sons autistic/ schizophrenic symptoms is throwing things away on uncontrollable impulse/anger  including mobile phones, vapes , and given money to people such as homeless.  This uses up his money, and as much as anyone tries to control it it still occurs.  These questions make this behaviour look irrelevant to mental health. 
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @J7 In addition, if people on PIP are to give views then the government should send everyone a form as not all are on the internet.  Nor will some bf able to find the form online.  To send opinions on email includes your name and will put you at a place of being seen.  
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    currently under the crisis team, rely on pip for so much. if the money is removed i believe people close to suicide would just go through with it. life is too hard
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @rjstone Yes and lives lost would benefit them massively. Even more savings...
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @rjstone Yes, and these clowns chalk that up as a saving. Returning merrily to their private members club. It's shameful what's going on. 

      Tories have somehow managed to stoop to a new low.
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    I was called for an assessment by the DWP and was awarded zero points so I appealed the decision and again was awarded zero points.
    I decided to take my case to the independent tribunal and after 30 minutes I was awarded 30 points. The private companies carrying out these assessments are obviously under pressure to reduce the number of claimants.
    I still have all the paperwork to remind me of the distress all this caused.
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @John Hamill You are not alone I was given zero points at assessment and a review Only to be awarded enough points for higher mobility and higher care for my PIP claim At  an appeal An appeal which cost the tax payer money Which could have been spent  more wisely So are the PIP assessments being conducted correctly in the first place or is there as you say pressure to reduce the awards even if it will cost more in the long run to do so 
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    The tories have always been the party of the rich and healthy. Alltheir policies for decades have been designed one way or another to benefit the tich of this country. This is how they they get their support. I have reduced mobility and have recently been diagnosed with terminal cancer. I get the very basic pip with bit extra now for my illness. It helps me to live independently  and be able to pay my bills each month. These tories with their fat pay checks should look at the real world and how their lack of being able to get the country on its feet after all these years of them being in power. They should be ashamed not proud of what they do. Pip is a lifeline we must not let them ruin it through their own greed. 
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @Michael Skinner If this system was adopted Many people have chronic mental and/or physical conditions which will need care long term Not just the bog standard 6 weeks How will this work ? Having waited 11 months for an appointment in one department With another 5 months for tests required Before another appointment to look at the results Before any treatment Many others are waiting longer than this for treatment Where are all these appointments coming from ? Will it just be transferring the spending from one pot to another one ? Will there be any real savings at all ? Most of all Where is the respect for the  truly sick and disabled ? Some of the language used makes me sound like a malingerer and a scrounger at best Rather than the reality of who I really am 
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    The government must think that we love being sick and disabled, I would swap my award in a heartbeat for a healthy body and mind, I worked all my life until I became ill with autoimmune issues, there is no cure for my conditions only treatment to lessen the effect on my body, my feet and hands bleed all of the time normal daily tasks are so hard, why are we being punished for being sick? Why treat us like scroungers when we are not? I don't smoke or drink, don't go on holidays, I rely on my car to go to my hospital appointment and monthly blood tests. The Government need to take a breath and think about how they would cope in our situations. 
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    The reason I claim PIP is for financial help with the cost of mobility. So having a catalogue to choose food or medicine would be of much less use to me as my mobility is my main disability. Will they have a catalogue for that???
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    Maybe it's because they love to control people and they want a cashless society hence the vouchers instead of money. 
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    This is unacceptable for disabled persons whether physical or mentally i think those persons implying these changes aren't disabled
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    Sunak needs to start living in the real world it’s alright for these money grabbing mps on expenses let them try living on a pittance call an election let’s get rid of these Tory’s 
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    Just like this government to pick on the vulnerable.   This is abuse!!  First they want to monitor our bank accounts, now this..  will you be starting a petition?
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @Hilz You can start a petition on 38 Degrees , please do it you should get a massive response 
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    Disgusting sorry not fair on anyone disabilities disabled mental health I'm my son carer I travel him everywhere he can't go alone world not save dangerous government need sorting out
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    How could you send in receipts for something you don't have the money to buy in the first place??
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    I completed it and shared to as many people as possible,  I was horrified to see 100s if not 1000s of disabled people were unaware of the consultation, so please, please share it to as many disabled people and disability forums as you can everyone. We really need to have our voices heard.
  • Thank you for your comment. Comments are moderated before being published.
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    Thinking ahead with so much sadness and stress. If I can no longer afford to pay an occasional gardener to look after my little patch, perhaps I shall have to have everything taken out this summer whilst I still have cash payments. I only have PIP, CB ESA, and a few savings.
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    Don’t people who help need money first, such as say a carer, gardener, decorator etc? That is the way you get a receptor send into them asking for proof, so you need cash first in order to pay.
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    Do you know what, I think it might be better for me to be off their system, they won’t know where I am then will go on streets
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    Prove purchase and vouchers my life can’t work like that - something has to be done. It’s really making me Ill 
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @Angel No one’s life can work like that and this incompetent government should know this , I wish they could spend one month in our shoes ! 

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