The DWP has suggested replacing PIP with a catalogue or a shop in the Green Paper on personal independence payment (PIP) reform published yesterday. The department also asks people to choose whether it is more important that disabled people have money for food or money for medication. 

Modernising Support for Independent Living: The Health and Disability Green Paper was published yesterday and is accompanied by an online consultation survey which the DWP say they want as many disabled people and other interested parties as possible to complete (see links at the end of this article).

Different type of assessment

In the first section of the consultation, readers are asked for their view on whether some claimants with medical evidence of specific health conditions should get PIP without any assessment at all.

Your opinion is also requested on whether only claimants with “evidence or a formal diagnosis by a medical expert” should be awarded PIP.

You are then asked to explain how to prevent the requirement for a formal diagnosis from a medical expert having an impact on the NHS - because it will undoubtedly mean a great deal more demands on consultants’ time.

Changes to eligibility

In the second section the DWP want to know whether the need for aids and appliances and for prompting should score PIP points.

They also question whether someone who get a lot of low scoring descriptors should be eligible for PIP at all.

And whether any PIP activities should be removed or any new ones added.

Finally, you are asked whether the current three month qualifying period and nine month forward test should be changed.

Meeting extra costs of disability

The consultation explains that PIP contributes towards the extra costs of disability.  It asks people which are the most important needs that should addressed – suggesting that not all of them can be. 

Respondents are asked to rank in importance from 1 to 10, such items as:

  • Medications and medical products
  • Additional food costs
  • Additional energy and utility costs
  • Additional housing costs

So, people really are being asked to decide if it is more important that disabled people get their medication, eat properly or heat their homes.

The same section asks people to list the benefits and disadvantages of moving to a new system for PIP claimants, which could be:

  • A catalogue/shop scheme
  • A voucher scheme
  • A receipt based system
  • One-off grants

The consultation then goes on to ask if there are people who, instead of cash, would benefit more from improved access to support or treatment, for example:

  • respite care,
  • mental health provision
  • physiotherapy

This does raise the question as to whether benefits claimants would get different/better/faster access to things like NHS counselling and physiotherapy?  Or whether they will be pushed onto short courses provided by private sector contractors hired by the DWP?

Passing PIP costs on to the NHS and local authorities

The final section asks some very bizarre questions about NHS and local authority provision, which most people would imagine the government would be better able to answer than the average member of the public.  For example:

“Which of the following do local authorities or the NHS help with?”

  • Equipment and aids
  • Medical products
  • Personal assistance (eg. help with household tasks)
  • Health services
  • Social care

The purpose of the questions, however, is clearly to sound out how much support there would be for pushing much of the cost of PIP onto the already desperately overstretched NHS and local councils.

What this Green Paper is really about

Modernising Support for Independent Living: The Health and Disability Green Paper is supposed to be a Green Paper setting out serious, carefully considered proposals for reform of PIP.

Instead it is a ragbag of random, cruel and foolish ideas thrown together by the DWP to serve the political needs of the Conservative Party, without any likelihood of any of them being acted upon. 

The Green Paper is simply intended to make the current administration look tough on claimants whilst goading the opposition into speaking out against it, thereby supposedly making them look soft on welfare.

The fact that it is causing enormous distress to many disabled claimants and their carers, as is clear from the comments sections on this site and elsewhere, is of no concern to the DWP or the Conservative Party.

At Benefits and Work, we don’t believe that this Green Paper will ever form the basis of new legislation.

However, we do think it is important that readers who feel able to, do take part in the consultation. 

It’s important that whoever forms the next government understands the strength of feeling against dismantling the disability benefits system and instead concentrates on dismantling the department that was cruel enough to publish these proposals.

Take part in the consultation

If you are unsure whether to take part in the consultation, now that an election has been announced, please read PIP changes and UC migration – how will the election affect them?

You can download Modernising Support for Independent Living: The Health and Disability Green Paper

You can take part in the online consultation, which closes on 22 July 2024.  You are not asked to give your name or any other personal details.

Or you can email your response to:  This email address is being protected from spambots. You need JavaScript enabled to view it.

Please post a comment below if you take part in the consultation, to encourage others to do the same.

Blank consultation form for you to fill in

Many people have told us that they have found it difficult or impossible to complete the consultation because you cannot save the form and come back to it later.  So we have published a text version of the form, with spaces for you to type in your answers.  You can take as long as you like to do this and save it as often as you need. 

When you have answered all the questions you can either email the document to the consultation email address or, if you prefer to stay anonymous, copy and paste your answers into the online form instead.

Download blank form

Our submission

A number of people have asked how we are responding to the consultation.  We have published a copy of our answers to the consultation which you can download if you wish.  We wouldn’t advise you to copy them, but they may help you decide how you want to answer. 

We have tried to keep our answers brief as we don’t believe people should feel they have to write hugely detailed responses to what is, in our view a bad faith consultation.

Complaint about Question 18

We are particularly disgusted by Q18 and have sent a formal complaint to the consultation email address.  We would encourage other people to complain if they are unhappy about this question. 

Our complaint is worded as follows: 


 We wish to make a formal complaint about question 18 in the consultation related to “Modernising Support for Independent Living: The Health and Disability Green Paper”

The question asks:

“Which extra costs incurred by disabled people are the most important for a new scheme to address? Please rank the following options in your order of importance:”

Respondents are then required to rank 10 extra costs in order of importance. 

If a respondent doesn’t wish to answer the question, the options will remain in their default order and that will be recorded as the respondent’s choices, even though that is absolutely not the case.

For many people, ourselves included, the entire premise of the question is inappropriate:  asking people to decide whether, for example, medication, a specialised diet or energy to power medical equipment and provide additional warmth is more important.  They are all vital to life and all of equal importance.

Even if people wished to choose, their ranking might vary at different times of the year or different stages in their condition. 

In addition, even if respondents feel able to rank these items for themselves, how can they possibly make that choice on behalf of other disabled people with hugely different needs?  Yet that is what the question requires.

We consider that this question should either be removed from the consultation or, at the very least, that there should be an option to decline to answer or to rank all options equally.

As it stands, this question is clearly rigged and has no place in a genuine consultation.


24.05.24 Please note:  we have now had a response to our complaint as follows:

"We would like to clarify that if a respondent chooses not to answer question 18, no response is recorded for that respondent. The default order of the options will not be counted as a response if the question is left unanswered.

"Furthermore, if respondents wish to provide additional details regarding question 18, including if they feel that all options should be ranked equally, they are encouraged to highlight this in question 19. Question 19 is designed to allow respondents to elaborate on their views directly related to question 18."

We are a little dubious about this response, because if a respondent agreed with the DWP's chosen order and so did nothing, they would apparently be recorded as having not answered the question.  And the DWP's response does not alter the fact that this is an extraordinarily inappropriate question in the first place.

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  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    Just how many times do disabled people have to prove they are in need. The move from DLA to PIP has just completed or about to complete. Now they are looking to switch us onto some other thing that probably wont work. They did the recent changes to weed out those who don't have real diabilities whatever they are. What happens to Motability or is that gping to be a catalogue? What a crock of s--t. This Government is a joke. 
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    If I could physically get to a place of work, I'd be a constant safety risk to an employer, the public and of course myself.

    How many will lie about their disabilities to find work? Then what?

    Add onto that, I'm almost 60, and we all know age discrimination is still rife by employers. I've no chance.
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    Anyone noticed how the questionnaire is buried deep inside the green paper and not easy to locate? It takes some doing to find it!
    Very few even know of it's existence.

    The questionnaire itself is a disgusting joke upon the senses. Those with certain sensory conditions will give up and not complete it.

    Many questions are worded so badly that I had to re-read many to make sense of them.
    I did complete it, but it took about 40 mins, with perseverance.
    With no function to save and having to be completed in one go is another clever move by them...
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    I filled out the consultation and said it was A TERRIBLE IDEA. They are going to kill thousands. KEEP PIP as it is.
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    DWP needs a complete overhaul of staff. Was on PIP at the standard award for Daily Living and Mobility. My mobility has rapidily decreased and have been issued with crutches by physo for daily use whenever moving around. This change in mobility was reported to DWP as i am required to do so. Had a telphone asessment and was patiently waiting to see if they would increse the mobily portion. After 4 months waiting i got the decision letter over the weekend. Instead of increasing the award, the decision maker has reduced the scores in both sections so that i dont qualify for any PIP and the awardds have been removed. Mandatory reconsideration applied for.

  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    The online consultation deliberately has many Nonsensical questions. Embarrassingly obvious what they are doing.
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    As a person living with a disability under this cruel and corrupt government, and who is unfortunately reliant on PIP to meet my basic and daily needs, this absolutely stuck a chord:

    "It’s important that whoever forms the next government understands the strength of feeling against dismantling the disability benefits system and instead concentrates on dismantling the department that was cruel enough to publish these proposals."

    The entire political-economic system we have needs to be completely abolished and replaced from the ground up. However, this paragraph serves as an ethical starting point for societies most vulnerable.
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    I've read the green paper and one thing that comes to mind after reading is the way they have written the questions (all in their favour may I add) is that they have not considered side effects to medication that we all take. I am on 13 prescription meds every month and have been on some of them for years. The side effects can be just as debilitating as the condition they are treating. An example being, nausea/being sick, hallucinations, anxiety, fatigue, dizziness and that's just the side effects from one of my prescribed medications. Do they honestly believe that we would all rather be disabled than to live life without pain or meds!
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    To say either food or medication don't they realise you need food to take medication to help stomach absorb medication 
    This to me is just ludicrous as it gets rish has got his sledgehammer out again just like previous tories the attack is on the disabled 
    The time this bill gets the green light through parliament a removal van will be at no10 to oust him out before this comes into power 

  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    I will be 57 this year and from November last year I am sadly no longer able to work due to ill health, I have worked and paid tax and NI since I was 15 years old, even bringing my children up still worked albeit PT for a short time. 
    I am currently claiming standard PIP and I have been forced to take my claim to a tribunal as I feel I’m not getting what I feel I deserve, I have a multitude of disabilities and I’m registered disabled, I have no income Independently, other than my PIP. 
    It disgusts me that many many ppl like myself are made to feel like we are lazy and don’t want to work.
    Once again the government are trying to penalise the real ppl who need help.  
    It makes me so cross. 
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    I’ve filled out the consultation. It is clear from filling it in that the intention is that people with mental health disabilities or learning disabilities clearly won’t be covered at all by PIP. The intention also is to take away the ‘independence’ element altogether, and merge everyone’s needs (so in effect no-ones needs) to be met by the (almost non-existent) local authority and/or stigmatising vouchers. How does this help anyone live with dignity, with any independence, as part of their local communities? I’d be surprised if all this is actually legal. 
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    I’ve just finished a course of ECT having been admitted to a secure psychiatric ward at the start of the year. I’d made intricate plans to end my life. I am desperate to work but my mental and physical health no longer permits me too, I’ve clung on to jobs by my fingernails out of sheer desperation, and to the detriment of my mental health. This government exacerbates my feelings of self loathing for being dependent on benefits, and I like everyone else live under the constant threat of benefits being taken away, adding to the fear and uncertainty of what the future holds. Every headline about the Conservatives’ plans for benefits claimants, particularly with mental health conditions, increases my anxiety of how I will continue to survive. When suicide ideation is a permanent fixture in your life, the fear and uncertainty that these proposed changes bring are quite literally another nail in that coffin. I suppose that’s one way of saving money for these ruthless bullies
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @ Alex I’m really sorry to hear about what you’re experiencing and I have mental illness and suicidal ideation too. I know how stressful this all is but I hope you can find the strength to keep going forward, because it is hard, but not impossible 🤗
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @ Alex 💔❤️👏Completely agree. 
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    Many people who get pip do not even see the cash , it is taken every week by the local authority to contribute to their care and support they get from a support worker who goes into their homes or takes them shopping or to appointments, etc.
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    It's the usual from this lot of Tories and past Tories. We can steal as much as possible from this country and get away with it
    However have a disability  that effects your everyday life and you will be crucified by US because its much easier for us to make you look despicable and draw the heat away from us!!!
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    my husband ran his own business but over time i noticed changes in him.  he sadly  had a severe mental and nervous breakdown. 20 yrs later he still takes medication and was told he will never fully recover due to the severity. we now manage on a day to day basis never knowing how he will cope  one day to the next. the government and dwp should try and experience this for one day never mind 20 years and get an idea what some peoples lives are like and not play games with them. pip for us and many others is a life line. show some compassion for god's sake.
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    This is yet another unfair suggestion by the Government to push disabled people into work in order for them to be able to live. 

    Firstly PIP is supposed to pay for additional 'physical items' of equipment or medication that a disabled person might need. As claimants we know that many of us use the benefit they receive to support them to live without working. Many of us are unable to hold down a job because of our medical condition. Let's not even start to discuss why employers are never going to make adequate workplace adjustments in order for disabled people to be able to 'work' putting in level access, ramps, lifts and wider doors may go some way to help wheelchair users but it dosen't address anxiety, depression, mental health conditions, issues with strength, ability, wakefulness, people whose medication affects their ability to drive, concentrate and function! 

    I have been a tax paying worker for 38 years but due to illness and disability I had to leave my employment and am now trying to survive on PIP & contribution based ESA (I am in the support group) I have Transverse Myelitis (damage to the spinal nerve), Osteoarthritis in many places in my joints and spine, and Fibromyalgia. I am on a cocktail of drugs to help with pain and nerve issues. I am getting the standard PIP rate of both daily living and mobility, and at my last assessment they took points away from me (probably because if they didn't it would have put my daily living payment into the advanced level. 

    The Government are already stripping away payments from people who need them. This system is already demoralising and is obviously set to become even more so. Having to justify what you need to spend your benefit on is ridiculous and would be unworkable. If indeed the DWP did move to such a scheme it would inevitably lead to less people being able to justify what they spend their benefit on, the mere fact one is unable to 'work' would  no longer be an adequate reason. Changing society, changing workplaces, changing employers, changing buildings, changing the way the NHS is funded and operates (if the Government dosen't get rid of that too!) all needs to be addressed never mind stripping away money from people who need it just to get by and function never mind live.
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    instead of crucifying the disabled and vulnerable how about they scrap the subsidised restaurant serving pheasant and steak to the most wealthy in society and scrap the house of Lords where each member gets paid £300 per day to do what exactly???? Then they can get thier fingers out and start clawing back the billions they wasted on ineffective PPE through the pandemic by giving contracts to thier crony mates - the amount of money this government wastes in complete mis-management is a drop in the ocean compared to the welfare bill - they want to bring the welfare bill down - then I suggest a country wide rent cap if rents were affordable according to earnings then people would not have to claim housing benefit just to keep a roof over thier heads. Trying to get votes they cut NI and now are demonising the most vulnerable for it trying to claw the money back
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @mave Absolutely I agree . How they waste money.. they claim for everything .. houses travel  expenses far more than they should.. the House of Lords should definitely be scraped . Most of them fall asleep anyway..the bar s in the House of Parliament…. What job can I do or anyone and drink at at lunch time then carry on at work … all subsidies of course.. I could go on and on .. yet they make it so difficult for disabled people just to live  ..every few years they change disability benefits have to make a new claim it gets more and more complicated each time .. it causes that much  stress and worry … how I wish I didn’t need to apply.. how I wish I could live independently and not need any one s help .. I could tell the government many ways how to save money with out keep nibbling away at the disabled.. 
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @mave Well said mave fancy being new pm 
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    Communication support and on going changes to technology would cost the government a lot more money that is paid by PIP. 

  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    This plan is against all Human Rights.
    And I'm sure these monsters won't win the next General Election. 
    This country is so low on moral ground and every other ground that it can't get any lower .
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @Eva This is, I suspect, one of the many reasons why this Government wish to take us out of the Human rights and set up what they call a Citizen's charter.
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    There have been several recent attempts to tamper with the benefits system and constructively criminalise beneficiaries by the Tory government.  The obvious reason they cite is cost to the public pocket using several issues and threats to cover up. They forget that the world just pulled out of a terrible pandemic. They also don't remember that they are spending far more in fighting proxy wars all over the world. They give you PIP and wish it is a handcuff instead. It makes me feel dirty and sad. I am highly educated and pray that God will put Sunak in my place and give me his job. As advice, I suggest perhaps they could replace PIP with a one off payment if they insist.

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