Now that there are four different companies - Capita, Ingeus, Maximus and Serco - providing work capability assessments and PIP assessments, we’d like to hear about your experiences of dealing with them, so that other claimants can know what to expect.
Everything including:
- are letters from them clear and detailed;
- can you can get through on the phone,
- do they offer face-to-face assessments at a nearby and accessible location,
- can you easily change the date or assessment type,
- are assessors courteous,
- are assessments accurate.
Whatever you want to share with us that you think would be of interest to other claimants, you can post in the comments section below.
Remember to tell us which assessment provider you dealt with and whether it was a PIP assessment or a work capability assessment for universal credit or employment and support allowance..
You can post anonymously, but please bear in mind that comments are moderated before being published and they may not be published, or may be edited, if we are concerned they could lead to legal action being taken against us.
