The DWP has suggested replacing PIP with a catalogue or a shop in the Green Paper on personal independence payment (PIP) reform published yesterday. The department also asks people to choose whether it is more important that disabled people have money for food or money for medication. 

Modernising Support for Independent Living: The Health and Disability Green Paper was published yesterday and is accompanied by an online consultation survey which the DWP say they want as many disabled people and other interested parties as possible to complete (see links at the end of this article).

Different type of assessment

In the first section of the consultation, readers are asked for their view on whether some claimants with medical evidence of specific health conditions should get PIP without any assessment at all.

Your opinion is also requested on whether only claimants with “evidence or a formal diagnosis by a medical expert” should be awarded PIP.

You are then asked to explain how to prevent the requirement for a formal diagnosis from a medical expert having an impact on the NHS - because it will undoubtedly mean a great deal more demands on consultants’ time.

Changes to eligibility

In the second section the DWP want to know whether the need for aids and appliances and for prompting should score PIP points.

They also question whether someone who get a lot of low scoring descriptors should be eligible for PIP at all.

And whether any PIP activities should be removed or any new ones added.

Finally, you are asked whether the current three month qualifying period and nine month forward test should be changed.

Meeting extra costs of disability

The consultation explains that PIP contributes towards the extra costs of disability.  It asks people which are the most important needs that should addressed – suggesting that not all of them can be. 

Respondents are asked to rank in importance from 1 to 10, such items as:

  • Medications and medical products
  • Additional food costs
  • Additional energy and utility costs
  • Additional housing costs

So, people really are being asked to decide if it is more important that disabled people get their medication, eat properly or heat their homes.

The same section asks people to list the benefits and disadvantages of moving to a new system for PIP claimants, which could be:

  • A catalogue/shop scheme
  • A voucher scheme
  • A receipt based system
  • One-off grants

The consultation then goes on to ask if there are people who, instead of cash, would benefit more from improved access to support or treatment, for example:

  • respite care,
  • mental health provision
  • physiotherapy

This does raise the question as to whether benefits claimants would get different/better/faster access to things like NHS counselling and physiotherapy?  Or whether they will be pushed onto short courses provided by private sector contractors hired by the DWP?

Passing PIP costs on to the NHS and local authorities

The final section asks some very bizarre questions about NHS and local authority provision, which most people would imagine the government would be better able to answer than the average member of the public.  For example:

“Which of the following do local authorities or the NHS help with?”

  • Equipment and aids
  • Medical products
  • Personal assistance (eg. help with household tasks)
  • Health services
  • Social care

The purpose of the questions, however, is clearly to sound out how much support there would be for pushing much of the cost of PIP onto the already desperately overstretched NHS and local councils.

What this Green Paper is really about

Modernising Support for Independent Living: The Health and Disability Green Paper is supposed to be a Green Paper setting out serious, carefully considered proposals for reform of PIP.

Instead it is a ragbag of random, cruel and foolish ideas thrown together by the DWP to serve the political needs of the Conservative Party, without any likelihood of any of them being acted upon. 

The Green Paper is simply intended to make the current administration look tough on claimants whilst goading the opposition into speaking out against it, thereby supposedly making them look soft on welfare.

The fact that it is causing enormous distress to many disabled claimants and their carers, as is clear from the comments sections on this site and elsewhere, is of no concern to the DWP or the Conservative Party.

At Benefits and Work, we don’t believe that this Green Paper will ever form the basis of new legislation.

However, we do think it is important that readers who feel able to, do take part in the consultation. 

It’s important that whoever forms the next government understands the strength of feeling against dismantling the disability benefits system and instead concentrates on dismantling the department that was cruel enough to publish these proposals.

Take part in the consultation

If you are unsure whether to take part in the consultation, now that an election has been announced, please read PIP changes and UC migration – how will the election affect them?

You can download Modernising Support for Independent Living: The Health and Disability Green Paper

You can take part in the online consultation, which closes on 22 July 2024.  You are not asked to give your name or any other personal details.

Or you can email your response to:  This email address is being protected from spambots. You need JavaScript enabled to view it.

Please post a comment below if you take part in the consultation, to encourage others to do the same.

Blank consultation form for you to fill in

Many people have told us that they have found it difficult or impossible to complete the consultation because you cannot save the form and come back to it later.  So we have published a text version of the form, with spaces for you to type in your answers.  You can take as long as you like to do this and save it as often as you need. 

When you have answered all the questions you can either email the document to the consultation email address or, if you prefer to stay anonymous, copy and paste your answers into the online form instead.

Download blank form

Our submission

A number of people have asked how we are responding to the consultation.  We have published a copy of our answers to the consultation which you can download if you wish.  We wouldn’t advise you to copy them, but they may help you decide how you want to answer. 

We have tried to keep our answers brief as we don’t believe people should feel they have to write hugely detailed responses to what is, in our view a bad faith consultation.

Complaint about Question 18

We are particularly disgusted by Q18 and have sent a formal complaint to the consultation email address.  We would encourage other people to complain if they are unhappy about this question. 

Our complaint is worded as follows: 


 We wish to make a formal complaint about question 18 in the consultation related to “Modernising Support for Independent Living: The Health and Disability Green Paper”

The question asks:

“Which extra costs incurred by disabled people are the most important for a new scheme to address? Please rank the following options in your order of importance:”

Respondents are then required to rank 10 extra costs in order of importance. 

If a respondent doesn’t wish to answer the question, the options will remain in their default order and that will be recorded as the respondent’s choices, even though that is absolutely not the case.

For many people, ourselves included, the entire premise of the question is inappropriate:  asking people to decide whether, for example, medication, a specialised diet or energy to power medical equipment and provide additional warmth is more important.  They are all vital to life and all of equal importance.

Even if people wished to choose, their ranking might vary at different times of the year or different stages in their condition. 

In addition, even if respondents feel able to rank these items for themselves, how can they possibly make that choice on behalf of other disabled people with hugely different needs?  Yet that is what the question requires.

We consider that this question should either be removed from the consultation or, at the very least, that there should be an option to decline to answer or to rank all options equally.

As it stands, this question is clearly rigged and has no place in a genuine consultation.


24.05.24 Please note:  we have now had a response to our complaint as follows:

"We would like to clarify that if a respondent chooses not to answer question 18, no response is recorded for that respondent. The default order of the options will not be counted as a response if the question is left unanswered.

"Furthermore, if respondents wish to provide additional details regarding question 18, including if they feel that all options should be ranked equally, they are encouraged to highlight this in question 19. Question 19 is designed to allow respondents to elaborate on their views directly related to question 18."

We are a little dubious about this response, because if a respondent agreed with the DWP's chosen order and so did nothing, they would apparently be recorded as having not answered the question.  And the DWP's response does not alter the fact that this is an extraordinarily inappropriate question in the first place.

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  • Thank you for your comment. Comments are moderated before being published.
    · 4 months ago
    Can anyone tell me if an accessible version of the survey exist, I’m autistic and have learning disabilities and think it’s important that these forms give people like myself a chance to answer and have a voice, the form to complete is so complicated and wordy 
  • Thank you for your comment. Comments are moderated before being published.
    · 4 months ago
    I meant to say Two Hundred pounds a month for gas and electricity.
    It seems I have a bit of brain fog when writing my response on an earlier post. Sorry. 
  • Thank you for your comment. Comments are moderated before being published.
    · 4 months ago
    Just give people a decent amount of money to live on and let them choose what to buy with it.
  • Thank you for your comment. Comments are moderated before being published.
    · 4 months ago
    This whole thing is ludicrous people are already panicking about what could or might happen and many are just going to give up and end up harming themselves or just give up on life completely these ideas should not even be considered.. I've worked my whole life up until very recently I'm in my 60s and definitely would not be able or even want to manage on vouchers just seems if you're unable to work anymore you don't even warrant a mention from this government I hate to think what many other people are going through that are already suffering mental health issues this is just going to push so many over the edge at just the thought that these things might happen..
  • Thank you for your comment. Comments are moderated before being published.
    · 4 months ago
    thank you so much for the help and opportunity to fill in this quite complex form ,i hope this help to make this a fairer process for all of us 
  • Thank you for your comment. Comments are moderated before being published.
    · 4 months ago
    I have a progressive condition, 'Spinal Myleopathy Stenosis'. To have an operation at my age is, very risky, an operation can not remove the symptoms I already have which cause loss of feeling in arms and legs plus the dreadful pain. I would really like to know how a voucher would stop me from falling over, or lessen the numbness in my hands? PIP allows me to get out and about and pay for some care, to take this away would be devastating to say the least. The people who decide these changes to PIP really do not understand how important this payment is to us who have a severe disability 
    A
  • Thank you for your comment. Comments are moderated before being published.
    · 4 months ago
    If you were to take away someone’s cash that was disabled in a workplace and tell them that they were having vouchers instead you would be in trouble for discrimination and treating disabled people less favourably 
    I have chronic ADHD symptoms and there is currently a seven year wait for me to get medication and an assessment. The only way that I am currently managing my symptoms since dealing with two suicides most recently is to use holistic therapies These are not available on the NHS and so therefore I would not be able to manage my symptoms at all. I suffer with suicidal thoughts and if the government decide to push this scheme through I don’t think I can cope with life anymore. 
    My universal credit and Esa does not even cover essentials like shower gel toothpaste food etc and I regularly skip meals 
    I’m now having to most of my Pip to buy daily essentials so I cannot now afford to buy holistic treatments and therapies to manage my well-being which has now made my mental health much much worse. There are no services available on the NHS for ADHD and chronic mental health conditions. The government will usually try and throw six sessions of talking therapy at you and they’ve ticked all the boxes and send you on your way, to say that they are going to employ all these new doctors and nurses in the NHS that is already overstretched is complete nonsense.
    • Thank you for your comment. Comments are moderated before being published.
      · 4 months ago
      @Marie Hear hear we have to worry about potentially placed into poverty by that idea and hallowed workers don't except for low wages of course!
  • Thank you for your comment. Comments are moderated before being published.
    · 4 months ago
    I've seen and heard both Tory and Labour activists talking about spamming this questionnaire with opinions that support doing away with cash. It seems once upon a time they could simply ignore the input, but there's freedom of information now, so the input needs to be manipulated now for fear of being seen to ignore public opinion. I'd be surprised if there weren't bots filling this in which makes me fear for the integrity of the information when the process concludes.
  • Thank you for your comment. Comments are moderated before being published.
    · 4 months ago
    I feel as a disabled person the voucher scheme would not work. We didn’t choose to be disabled and a voucher scheme makes me feel sick with worry. I have worked all my life, disability wasn’t a choice, I’d love to be an able bodied person, still working, socialising, doing the things I loved and having a life, sadly I’m now not able. PIP gives me peace of mind, I’m able to pay for things that I’m not able to do anymore, keeping on top of my house, travelling with someone gives me confidence to go places and choices. Providing vouchers is taking away the few choices we have left, making us feel like leeches when we don’t have a choice. Becoming our parents telling us what and where we can spend the money, I’m an adult and you would be taking the last bit of independence we have left! You obviously have no idea of how inadequate we already feel, this idea is typical of an upper class tyrannical idea. You have no idea how insulting this idea is! 
    • Thank you for your comment. Comments are moderated before being published.
      · 3 months ago
      @Elizabeth Yes and what about for every pound of pip spent the government gets 20p back in vat. They get more back when it's fuel for the car.
    • Thank you for your comment. Comments are moderated before being published.
      · 4 months ago
      @Elizabeth I think changing DLA to PIP was just a back door way to cause poverty to the elderly and create misery for millions.
    • Thank you for your comment. Comments are moderated before being published.
      · 4 months ago
      @Jackie Newband Vouchers won’t pay the bills or pay for taxis or buses to medical appointments  I can’t see supermarkets a d energy companies accepting vouchers as a form of payment towards bills a one off grant won’t work either after it’s gone what do  disabled people pay the bills with buttons they need to rethink the whole thing  or scrap pip and reinstate DLA 
  • Thank you for your comment. Comments are moderated before being published.
    · 4 months ago
    I have retractable epilepsy ,I've had lower temporal lobe surgery but still having seizures uncontrollable with tablets so how are vouchers, counciling and house adaptations going to help me ,I can't drive and cant travel alone so have to use taxis when nobody with me are the vouchers going to cover taxis to travel everywhere........eeeeer, I don't think so 
  • Thank you for your comment. Comments are moderated before being published.
    · 4 months ago
    Won't let me download form why
  • Thank you for your comment. Comments are moderated before being published.
    · 4 months ago
    As in am also not happy with questions and limitations.of format. I am attending a group session tomorrow (15th July) at 12. You can sign in on the COVID aid website. We will share views to generate a more substantial letter and I can share the link here for anyone that cannot join to sign. Thanks 
  • Thank you for your comment. Comments are moderated before being published.
    · 4 months ago
    I was made aware of this only today by a friend that is also disabled like myself. I have uncontrolled epilepsy among other autoimmune diseases. How the hell are vouchers going to help my epilepsy?? I am absolutely disgusted at this report that has come to light. I'm pretty much lost for words. They are clearly all fit healthy rich people, that's the only thing that I can write without loosing my rag right now @!@!
  • Thank you for your comment. Comments are moderated before being published.
    · 4 months ago
    By the new Labour Government NOT condemning this, it proves categorically that it makes NO difference who is in power, they always hit the disabled in order to save money!
    PIP was designed for the same purpose. By replacing DLA, they did away with the lower rates knowing thousands would lose their award.
    Now they want to hit us again!
    Like pensioners, we are a drain on the treasury, which is why the age of retirement was raised.
    They would much prefer it if we all just curled up and died!
    No government takes into consideration that as disabled people, many of us cannot move around like the abled bodied, we cannot warm our bodies in the same way. We feel the cold more, so our heating costs are higher. Our PIP payments are used towards those extra costs as well as many others. Taking it away and replacing with vouchers, simply cannot work and will result in many more deaths. There again, that's what they want!
    We are and have been for decades, treated as second class citizens. Day to day life for any disabled person is a struggle. We fight on for those who love and care for us, if not for ourselves. Why should a struggle be turned into a battle with the very people charged with our care, duly elected to serve us?
    The DWP are not fit for purpose and if the current newly elected government choose to adopt these measures, neither are they!
    I am no longer proud to be British!!!
  • Thank you for your comment. Comments are moderated before being published.
    · 4 months ago
    I tried to fill in the form on my tablet but accidentally touched something that closed the window and all of my work was lost. Sorry, I do not have the energy to try again. I had tried downloading the form to fill in in my own time but .rtf meant nothing to my Samsung tablet, it would not open. 
    I am 63 years old and have been getting PIP since about 2014. (I was threatened with termination of employment due to ill health in 2010, but was (financially) lucky enough to get a chance to take voluntary redundancy instead. But my requests for early payment of my workplace pension were refused.) So I had no income for several years as I was unfit for any kind of work as I have
     work unfathomable. She was fitter than me for many years , but after her heart problems got worse she almost immediately qualified for AA without any fuss. Meanwhile I get grilled every two years even though I am getting worse and worse. 
  • Thank you for your comment. Comments are moderated before being published.
    · 4 months ago
    This is truly disgusting if they do this as there's many people who are disabled and have health issues and mental health issues that cant work through no fault of there own like me I've depression anxiety dissociation and complex ptsd which is awful and cant work as it leaves me to anxious to leave the house and to be around people... to replace money with vouchers etc it's not going to work it's going to cause more problems than enough and offering counselling for mental health issues! which may I say is already been given now at the doctors! As I'm getting counselling now so how will giving more counselling work? there will be more suicide rates for mental health than ever before! and people with disabilities and health issues you will cause them to fall into depression so how are u helping by changing the pip that we get People will suffer at the hands of labour this is shocking!
  • Thank you for your comment. Comments are moderated before being published.
    · 4 months ago
    I really hope and pray the DWP and Government consider all who are long term ill, I have MS and many Autoimmune Conditions. I am often unwell on Antibiotics. There is no way I'd last in a job due to my health. I've been through a lot including DV and the stress of the unknown is not helping. Life on Benefits is hard enough. Vouchers won't help me. If I loose my PIP and other Benefits I would only become more sick. The Mental Health services are a mess and as I don't drive, my local Public Bus Service won't allow my Assistance Dog on I can't use Public Transport! I rely on Friends for lifts !! Every day is a battle already.  Whoever is behind these ridiculous ideas they won't help those in need! STOP VOUCHERS , LEAVE THE VULNERABLE ALONE AND ALLOW THEM ALL THE BENEFITS WE ARE ENTITLED TO. 
    FIGHT FOR JUSTICE AND EQUALITY 
  • Thank you for your comment. Comments are moderated before being published.
    · 4 months ago
    My wife has got numerous mental issues and she relies on the money she gets it also helps out with the things she needs also petrol for taking her backwards and forwards to cbt and hospital I don't think a voucher can replace the things she needs it also helps out with the high costs of living we have today 
  • Thank you for your comment. Comments are moderated before being published.
    · 4 months ago
    Am disgusted. The PIP vouchers will not help me at all. If anything it will be worse.
    • Thank you for your comment. Comments are moderated before being published.
      · 3 months ago
      @Marie There are not a lot of people who fake. Probably close to 0.. You did the humiliating assessment didn’t you?? Even people who are seriously sick get rejected and have to go to tribunal.. 
    • Thank you for your comment. Comments are moderated before being published.
      · 4 months ago
      @Adam what in gods name are these stupid people doing VOUCHER payments just is not going to work i fully understand there are alot of people out there who fake that they are ill but most people are honest please do not make things worse for people who need help 
  • Thank you for your comment. Comments are moderated before being published.
    · 4 months ago
    This is implemented takes away human rights of both working and those unable to work. The cost of pointless and mismanaged assessment schemes needs to be looked at rather than this. Contractors and unqualified DWP staff are listened to whilst hospital consultants are ignored, causing many expensive appeals. Why?

    These changes should not happen as it will cause a lot of suicides. It's my body that's wrong not my brain so I can should manage my money how I see fit. With three degrees and lots of work experience I have ample ability to decide how to save and spend.

    As the DWP well known many people have many conditions and are affected differently. You cannot use a blanket approach to what vouchers to give people. Some may not need aids, others already have them and public procurement is expensive to operate and slow and demeaning for people who are genuinely ill. The NHS and local councils are not quick enough to provide aids when needed for hen a stairlift can take a week to get installed privately but over 15 months on a council emergency list!!

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