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2 weeks 3 days ago #296190 by B3lla
Replied by B3lla on topic Move to Universal Credit
Hi, I have now received a message from UC to say I need to provide name, address, telephone number and date of birth of my carer, before I can be considered for the transitional element of SDP. I was originally told that I would automatically receive it.
My adult children share my care between them and feel this request is a bit intrusive.
Is information obligatory?
Many thanks

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2 weeks 3 days ago #296197 by David
Replied by David on topic Move to Universal Credit
Hi B3lla,

You have a right to ask why they are demanding that information. You can do that via your UC Journal ( if account set up ).

David

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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2 weeks 1 day ago #296261 by B3lla
Replied by B3lla on topic Move to Universal Credit
I sent them a message regarding their information request, but, 2 days later, they haven't responded

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2 weeks 23 hours ago #296275 by David
Replied by David on topic Move to Universal Credit
B3lla,

I would send your message again on the UC Jourrnal and from the drop down list choose to send it to both Payment and Service Issue.

David

Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: B3lla

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1 week 6 days ago #296334 by B3lla
Replied by B3lla on topic Move to Universal Credit
I did send another message earlier this morning.
Just to confirm. Am I required to give them my carers information in order to receive the protected SDP?
Many thanks David

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1 week 6 days ago #296341 by David
Replied by David on topic Move to Universal Credit
Hi B3lla,

I cannot answer your question until the DWP have replied to your message.

David

Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: B3lla

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