A universal-credit claimant who featured in a government film to promote the reform now says the system is riddled with computer problems and could make people destitute.{jcomments on}
In the Department for Work and Pensions (DWP) advert, Daniel Pacey explains how the reform helped him to find work.
But he now says a six-week delay before the first payment and subsequent monthly payments are "a nightmare".
Mr Pacey, 24, from Wigan, Greater Manchester, said: ''It might be easy for a government minister to make their wages last a month. But I'd like to see them make £250 last four weeks while looking for work."