Update: missing second 2023 £300 Cost of Living Payment

The second 2023 £300 Cost of Living Payment should have been paid between 31 October and 19 November 2023.  The DWP claim that 99% had been paid by 7 November and that all the rest would be paid by 19 November.  But, at the deadline, we are still hearing from people who have not had theirs.

Details of who is eligible are available here.

If you still haven't received your payment, you can use this online form from 20 November 2023 to report it.

Previous cost of living payments

The DWP have published an online form to report missing Cost of Living payments from earlier this year.

The form covers:

 The £150 Disability Cost of Living Payment paid between 20 June 2023 and 4 July 2023 for most eligible claimants.

The  £301 paid between 25 April 2023 and 17 May 2023 for most eligible claimants.

You can use the form to report either of these payments as missing, although if you want to report both as missing you will have to complete the form twice.

You will need your national insurance number in order to complete the form.

£150 Disability Cost of Living Payment

To be entitled to a payment, you need to have been eligible for one of the following benefits on 1 April 2023:

  • Disability Living Allowance
  • Personal Independence Payment
  • Attendance Allowance
  • Scottish Disability Benefits (Adult Disability Payment and Child Disability Payment)
  • Armed Forces Independence Payment
  • Constant Attendance Allowance
  • War Pension Mobility Supplement

There’s more details here.

£301 Cost of Living Payment

To be eligible for the £301 payment you will need to have been in receipt of one of the following benefits during the qualifying period:

  • Universal Credit
  • Income-based Jobseekers Allowance
  • Income-related Employment and Support Allowance
  • Income Support
  • Working Tax Credit
  • Child Tax Credit
  • Pension Credit

There’s more details here.

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  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
    complete online form then it tells you to phone but who do you phone
  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
    I haven't received mine told to do a form and wait up to two weeks for a response back 
  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
    Has anyone managed to speak to someone? Heard any news? is there an issue with payments or we just won’t receive at all? 
    • Thank you for your comment. Comments are moderated before being published.
      · 1 years ago
      @T Who did you call?
    • Thank you for your comment. Comments are moderated before being published.
      · 1 years ago
      @T Do you know the number to contact, please?
    • Thank you for your comment. Comments are moderated before being published.
      · 1 years ago
      @. I spoke to them on the phone just now he said i should’ve received it from everything he was looking at from what it seems their was a fault with direct debit to peoples accounts he said it does take two weeks but it should be within that and after they finish the investigation why it didn’t go into the account they will send the money straight away 
  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
    not got mine and my friends mum hasn't got hers either x
  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
    Just reported mine missing, and they say it will take 2 weeks to get back to you, ridiculous 
    • Thank you for your comment. Comments are moderated before being published.
      · 1 years ago
      @. Where did you report to? I never received mines!! I'm fuming!!
    • Thank you for your comment. Comments are moderated before being published.
      · 1 years ago
      @. Who did you speak to? 
  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
    I’ve been on the phone since 8 this morning, tried calling three times and every time I get cut off…absolute joke! 
    • Thank you for your comment. Comments are moderated before being published.
      · 1 years ago
      @Pooja What’s the number to ring , as I haven’t received mine either. 
  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
    I still haven’t received mine an I received the first one I’ve also had the text message aswell 
  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
    Disgraceful. Just checked nothing at all.  Can't believe they way we're being treated.  
  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
    I haven't received mine it's not fair 
  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
    Have not received mine £300 
  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
    hi i still haven't had mine i'm wondering if anyone else hasn't as when i've spoken to someoen i qualify 
  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
    My son has just checked his bank account and nothing he's left messages in his journal but nobody got back to him on Friday it's a joke when they really need it and are entitled 
  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
    Well no payment .. looks like I'm not receiving it, have no faith in the fact I will 
  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
    Still nothing, anyone know anything??
  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
    I have not received a payment for a cost of living payment of £3.00
  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
    I still haven’t received my money I’m not happy with this 
  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
    I don't think UC really care what state they leave people in ! I have tried to contact still noone has got back to me ! They stopped paying me 4 weeks ago but still pay landlord 56 pound ,so as far as I'm concerned I'm still eligible! They think living on a small wage which I pay 650 pound rent put of is enough ,considering a further 200 pound council tax I pay also ! This leaves me with around 150 pound to last the month ! They are disgusting in the way they treat people .
    • Thank you for your comment. Comments are moderated before being published.
      · 1 years ago
      @Heather Keep looking for full time, so hard but you'll get there xx
  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
    I called up few days back. I’m being told maybe I’m not being paid because few months back I failed to have a phone conversation about my circumstances wether they are changed. It had mentioned it will affect my UC payment. It didn’t affect plus as I hardly get full payment because I work as much as possible hours I could get. 

    But Cost Of living Payment is different so I don’t understand how they decided to not to pay me. And at the moment o don’t have work. So I was heavily relying and waiting for this payment but nothing at all. 
  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
    I heard that we should check just after midnight tonight 19-20/11/23 depending on your banks processing time, then give up to 8pm on the 20th, to see the payment.   If nothing after that ,  you're basically stuffed.!!! 
    • Thank you for your comment. Comments are moderated before being published.
      · 1 years ago
      @JB Because reporting means you get it straight away right.??  Wrong,  you know what happens,  fill in forms and get messed about for months!!  
    • Thank you for your comment. Comments are moderated before being published.
      · 1 years ago
      @None You’re not stuffed you report a cost of living payment 
  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
    Hi I only recently updated my details on my journal to be payed into my account I haven’t received my cost off living I just want to know will it Be tonight that I can receive it?
    • Thank you for your comment. Comments are moderated before being published.
      · 1 years ago
      @Tracie I thought it was assessment period aug to sep ? Not October 🤫
    • Thank you for your comment. Comments are moderated before being published.
      · 1 years ago
      @.. I havent recieved mine either I rang Friday and spoke to someone they said if you have changed you bank account or was awarded a qualifying benefit on or after the 19th of October 23 the scanning system will have missed you they are doing another scan on Monday the 20th of October to include any of the above you need to ring Dwp on the 20th to advise it has not been recieved I hope this helps
    • Thank you for your comment. Comments are moderated before being published.
      · 1 years ago
      @.. I haven't received mines either!

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