The DWP has suggested replacing PIP with a catalogue or a shop in the Green Paper on personal independence payment (PIP) reform published yesterday. The department also asks people to choose whether it is more important that disabled people have money for food or money for medication. 

Modernising Support for Independent Living: The Health and Disability Green Paper was published yesterday and is accompanied by an online consultation survey which the DWP say they want as many disabled people and other interested parties as possible to complete (see links at the end of this article).

Different type of assessment

In the first section of the consultation, readers are asked for their view on whether some claimants with medical evidence of specific health conditions should get PIP without any assessment at all.

Your opinion is also requested on whether only claimants with “evidence or a formal diagnosis by a medical expert” should be awarded PIP.

You are then asked to explain how to prevent the requirement for a formal diagnosis from a medical expert having an impact on the NHS - because it will undoubtedly mean a great deal more demands on consultants’ time.

Changes to eligibility

In the second section the DWP want to know whether the need for aids and appliances and for prompting should score PIP points.

They also question whether someone who get a lot of low scoring descriptors should be eligible for PIP at all.

And whether any PIP activities should be removed or any new ones added.

Finally, you are asked whether the current three month qualifying period and nine month forward test should be changed.

Meeting extra costs of disability

The consultation explains that PIP contributes towards the extra costs of disability.  It asks people which are the most important needs that should addressed – suggesting that not all of them can be. 

Respondents are asked to rank in importance from 1 to 10, such items as:

  • Medications and medical products
  • Additional food costs
  • Additional energy and utility costs
  • Additional housing costs

So, people really are being asked to decide if it is more important that disabled people get their medication, eat properly or heat their homes.

The same section asks people to list the benefits and disadvantages of moving to a new system for PIP claimants, which could be:

  • A catalogue/shop scheme
  • A voucher scheme
  • A receipt based system
  • One-off grants

The consultation then goes on to ask if there are people who, instead of cash, would benefit more from improved access to support or treatment, for example:

  • respite care,
  • mental health provision
  • physiotherapy

This does raise the question as to whether benefits claimants would get different/better/faster access to things like NHS counselling and physiotherapy?  Or whether they will be pushed onto short courses provided by private sector contractors hired by the DWP?

Passing PIP costs on to the NHS and local authorities

The final section asks some very bizarre questions about NHS and local authority provision, which most people would imagine the government would be better able to answer than the average member of the public.  For example:

“Which of the following do local authorities or the NHS help with?”

  • Equipment and aids
  • Medical products
  • Personal assistance (eg. help with household tasks)
  • Health services
  • Social care

The purpose of the questions, however, is clearly to sound out how much support there would be for pushing much of the cost of PIP onto the already desperately overstretched NHS and local councils.

What this Green Paper is really about

Modernising Support for Independent Living: The Health and Disability Green Paper is supposed to be a Green Paper setting out serious, carefully considered proposals for reform of PIP.

Instead it is a ragbag of random, cruel and foolish ideas thrown together by the DWP to serve the political needs of the Conservative Party, without any likelihood of any of them being acted upon. 

The Green Paper is simply intended to make the current administration look tough on claimants whilst goading the opposition into speaking out against it, thereby supposedly making them look soft on welfare.

The fact that it is causing enormous distress to many disabled claimants and their carers, as is clear from the comments sections on this site and elsewhere, is of no concern to the DWP or the Conservative Party.

At Benefits and Work, we don’t believe that this Green Paper will ever form the basis of new legislation.

However, we do think it is important that readers who feel able to, do take part in the consultation. 

It’s important that whoever forms the next government understands the strength of feeling against dismantling the disability benefits system and instead concentrates on dismantling the department that was cruel enough to publish these proposals.

Take part in the consultation

If you are unsure whether to take part in the consultation, now that an election has been announced, please read PIP changes and UC migration – how will the election affect them?

You can download Modernising Support for Independent Living: The Health and Disability Green Paper

You can take part in the online consultation, which closes on 22 July 2024.  You are not asked to give your name or any other personal details.

Or you can email your response to:  This email address is being protected from spambots. You need JavaScript enabled to view it.

Please post a comment below if you take part in the consultation, to encourage others to do the same.

Blank consultation form for you to fill in

Many people have told us that they have found it difficult or impossible to complete the consultation because you cannot save the form and come back to it later.  So we have published a text version of the form, with spaces for you to type in your answers.  You can take as long as you like to do this and save it as often as you need. 

When you have answered all the questions you can either email the document to the consultation email address or, if you prefer to stay anonymous, copy and paste your answers into the online form instead.

Download blank form

Our submission

A number of people have asked how we are responding to the consultation.  We have published a copy of our answers to the consultation which you can download if you wish.  We wouldn’t advise you to copy them, but they may help you decide how you want to answer. 

We have tried to keep our answers brief as we don’t believe people should feel they have to write hugely detailed responses to what is, in our view a bad faith consultation.

Complaint about Question 18

We are particularly disgusted by Q18 and have sent a formal complaint to the consultation email address.  We would encourage other people to complain if they are unhappy about this question. 

Our complaint is worded as follows: 


 We wish to make a formal complaint about question 18 in the consultation related to “Modernising Support for Independent Living: The Health and Disability Green Paper”

The question asks:

“Which extra costs incurred by disabled people are the most important for a new scheme to address? Please rank the following options in your order of importance:”

Respondents are then required to rank 10 extra costs in order of importance. 

If a respondent doesn’t wish to answer the question, the options will remain in their default order and that will be recorded as the respondent’s choices, even though that is absolutely not the case.

For many people, ourselves included, the entire premise of the question is inappropriate:  asking people to decide whether, for example, medication, a specialised diet or energy to power medical equipment and provide additional warmth is more important.  They are all vital to life and all of equal importance.

Even if people wished to choose, their ranking might vary at different times of the year or different stages in their condition. 

In addition, even if respondents feel able to rank these items for themselves, how can they possibly make that choice on behalf of other disabled people with hugely different needs?  Yet that is what the question requires.

We consider that this question should either be removed from the consultation or, at the very least, that there should be an option to decline to answer or to rank all options equally.

As it stands, this question is clearly rigged and has no place in a genuine consultation.


24.05.24 Please note:  we have now had a response to our complaint as follows:

"We would like to clarify that if a respondent chooses not to answer question 18, no response is recorded for that respondent. The default order of the options will not be counted as a response if the question is left unanswered.

"Furthermore, if respondents wish to provide additional details regarding question 18, including if they feel that all options should be ranked equally, they are encouraged to highlight this in question 19. Question 19 is designed to allow respondents to elaborate on their views directly related to question 18."

We are a little dubious about this response, because if a respondent agreed with the DWP's chosen order and so did nothing, they would apparently be recorded as having not answered the question.  And the DWP's response does not alter the fact that this is an extraordinarily inappropriate question in the first place.

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  • Thank you for your comment. Comments are moderated before being published.
    · 5 months ago
    I have completed the consultation online after printing off B&W copy of their questions and answers which was extremely helpful thank you it is long and complicated no doubt aimed at putting people off completing it but as it’s so important to have your views taken into account it really is worth the time and effort I think so hope people aren’t put off. I too have complained about question 18 this is such a cruel and uncaring attempt to deny vulnerable people of the support they need I hope it is abandoned and a new government may do that hopefully 🤞 Lesley’s comment below that she has emailed her MP asking them to encourage the consultation to be completed is great thank you for the suggestion I will do this too the word getting out as far reaching as possible is really important and time pressing as the consultation closes on 22 July
    • Thank you for your comment. Comments are moderated before being published.
      · 2 months ago
      @LN I too did it. But what difference it will make I’ve no idea. Each and every person has different needs and uses for pip. It stands for “personal independence payment” and that’s how it should remain not disabling ppl and taking away every bit of independence they have left. It’s just cruel outragious to even think of taking it away from ppl
    • Thank you for your comment. Comments are moderated before being published.
      · 4 months ago
      @LN How long could it take them to implement this lunacy? Green paper to white into legislation. It looks to me to be frought with complications. Surely,  back benchers, lib dems will be  in strong opposition to this ?
  • Thank you for your comment. Comments are moderated before being published.
    · 5 months ago
    Looks like the General Election in July will quash all this green paper bullshit. Richie rich can buggar off to California for ever in his self elective downfall. 
    • Thank you for your comment. Comments are moderated before being published.
      · 5 months ago
      @Anon I'm counting my eggs..... and I'm voting labour. I personally believe labour is the lesser of two evils. 
    • Thank you for your comment. Comments are moderated before being published.
      · 5 months ago
      @Humpyhumty Don't count your chickens..... Labour haven't said anything about reversing any of this and haven't won the election yet 
  • Thank you for your comment. Comments are moderated before being published.
    · 5 months ago
    I filled in the form. I nearly gave up as I was mentally exhausted. I think the new choices discriminate against disabled people. Providing receipts. Giving vouchers that can only be used in certain places and only on certain things takes disabled people back to being told what to do. Not having a say and losing all independence.  I have emailed my mp and asked if she can make her constitutes aware of the survey and how important it is to gill it in.
  • Thank you for your comment. Comments are moderated before being published.
    · 5 months ago
    Completed the questionaire but oh my - not one single question relating to the provision of human support for those needing PIP. Carers are unpaid supporters of someone who needs PIP and they come at an immense cost if outsourcing. In some cases you would need to employ a cook, accountant, taxi driver, domestic, advocate, friend, translator, nursemaid, confidante, teacher, chaperone, prompter, supervisor and general personal assistant. Yet - not one question in the consultation considered the role of carers or how ludicrous it would be to try and shop for a person from a catalogue. Many people who need PIP do not need applicances they need people so that they can live a more normal life.
    • Thank you for your comment. Comments are moderated before being published.
      · 5 months ago
      @Gilly Thank you for articulating so well what I've been wracking my poor little brain to do on this wholly cruel mission of theirs. 
      My fear is that family, spouses, particularly retired ones are expected to do all that for free and therefore shouldn't be factored in. The truth is that the current system of actual payment supports the whole household in a way, including the unpaid carer thus making life, the drudgery of disability or ill health a little more bearable. If this goes ahead there will be suicides. 
  • Thank you for your comment. Comments are moderated before being published.
    · 5 months ago
    I have been here before and commented but I left out some vital information. I served my country and I am now disabled with complex PTSD. Is this the government and country I fought for? My discussed is beyond that wish I can put the paper. I guess I left it out because I don’t regret my service but it now seems that I am started to lose the pride I once felt. I no longer matter it seems to this government and my sacrifice it seems was in vane. I can’t be the only one that has this story to tell so maybe the government should listen 
    • Thank you for your comment. Comments are moderated before being published.
      · 5 months ago
      @Teresa Holgate Hello Teresa, Firstly I want to say thank you to you, all still serving and veterns for your service and sacrifice. I, for one will never forget and although I can't do much please know that I support you wholeheartedly. Your service wasn't in vane you helped keep this Country safe and you deserve the best care possible. Governments of all colours must listen and ensure all our armed forces past and present are supported and cared for in the best possible way. Please don't give up hope and reach out to those who can help. Wishing you all the best. 
  • Thank you for your comment. Comments are moderated before being published.
    · 5 months ago
    Good evening, I emailed consultation office  this morning regarding Question 18 as recommended, also copying in the MP for the Isle of Wight, not that he will even read it let alone support anything. However, here is the response I received:

    DWP Consultation ModernisingSupport
    Bob Seely
    Wed 22/05/2024 14:33

    Dear Sir/Madam,
    Thank you for your feedback regarding question 18 in the consultation on Modernising Support for Independent Living: The Health and Disability Green Paper. We appreciate your engagement and take all concerns seriously.
    We would like to clarify that if a respondent chooses not to answer question 18, no response is recorded for that respondent. The default order of the options will not be counted as a response if the question is left unanswered.
    Furthermore, if respondents wish to provide additional details regarding question 18, including if they feel that all options should be ranked equally, they are encouraged to highlight this in question 19. Question 19 is designed to allow respondents to elaborate on their views directly related to question 18.
    We value your input and are committed to ensuring the consultation process is fair and transparent.

    Yours sincerely

    The Modernising Support for Independent Living: The Health and Disability Green Paper Team

    I hope this helps and encourages others to complete the survey, I will do over the next couple of days, although in light of this afternoon's announcement we can only hope that this demonising and vilifing and possibly law breaching document disappears down a very large hole!!  



  • Thank you for your comment. Comments are moderated before being published.
    · 5 months ago
    Even though it took me a couple of hours to complete the questionnaire, I am glad I have because I want the DWP to know how I feel about this assault on disabled people’s rights and freedoms. I would urge everyone who can, to respond to this because they are clearly hoping that we won’t, so they can get away with it.
  • Thank you for your comment. Comments are moderated before being published.
    · 5 months ago
    If the DWP removes money for pip will we still be entitled to lcwra? Because I hear that’s being scrapped too so we get no extra money? 
    I’ve only been on pip 3 years and have 3 left I was only awarded standard mobility but was too scared to contest it. When I got my pip report it had things in it I never even said and suggested certain details had no medical evidence. Since then I’ve been diagnosed as autistic and have arthritis in my spine I’m late 40’s on top of the other issues I was awarded for but I’m terrified to say anything because it says on your award that a review can result in getting nothing. Luckily I have a medical exemption certificate which saves on money but if they remove lcwra in terrified the work coach harassment will start all over again like when I was lcw group. Not to mention us alone won’t cover my bills . It took me years to get this far I’m so angry it’s all about to come crashing down. Will it stop if labour get elected? So stressed I can’t cope with all this scaremongering online, only found this site this month so very new but hopefully I can learn more. 
  • Thank you for your comment. Comments are moderated before being published.
    · 5 months ago
    well, if the news is correct, the Green Paper is going to be null and void as GE in going to be on 4th July and we are likely to have a new Government by the time the consultation closes on the 22nd 
    • Thank you for your comment. Comments are moderated before being published.
      · 5 months ago
      @Matthew Leonard I very much hope we will have a new Government on 5th July but that does not nullify the Green Paper. 

      Consider the debate between Mel Stride MP and Alison McGovern MP on the 29th April. McGovern stated: 

      “Labour will carefully review the detail of the Green Paper, because the country that we want is one where disabled people have the same right to a good job and help to get it as anyone else. We will judge any measure that the Government bring forward on its merits and against that principle, because the costs of failure in this area are unsustainable.”

      Like the Tories, Labour are forging a link between PIP and employment status. Clear, thoughtful participation in the PIP consultation process remains essential.
  • Thank you for your comment. Comments are moderated before being published.
    · 5 months ago
    Its quite clear that the DWP is trying to replace cash payments with vouchers. They want to take away any remaining dignity that disabled people have.
    NHS and Local Authorities to provide services. We all know that the NHS and Local Authorities are all cash strapped and struggling to provide any basic service.
    Disabled people cannot be trusted with money as they will require receipts for any spending to be scrutinised by the DWP. They want us to buy services from an 'Argos style' catalogue using coupons.
    Is this the kind of civil society we are heading down?
    • Thank you for your comment. Comments are moderated before being published.
      · 5 months ago
      @Anon That is still awful takes away identity dignity and makes you feel sub human pleb under control gov its bad enough as it is but at least peoole get a say on conditions fluctuate and needs change daily for some its immoral 
    • Thank you for your comment. Comments are moderated before being published.
      · 5 months ago
      @Aly I don't think they will replace money with vouchers but more likely they will adopt the New Zealand and Norway system of providing receipts.
      Cash is given every Month but the claimant must prove it is spent on needs arising from the disability/illness 
  • Thank you for your comment. Comments are moderated before being published.
    · 5 months ago
    I've filled in and returned in the consultation form. I would really encourage others to do the same. It does take a while to complete but I kept my answers brief, copy and pasted where relevant to save time and didn't rank anything or tick any boxes about services etc. I thought that some of the questions were entirely meaningless, especially in the context of years of chronic under-funding of the NHS and local authorities. The implementation of this system would be an absolute disaster for the disabled community and for wider society - although it's a given that some private companies would benefit massively. 
    • Thank you for your comment. Comments are moderated before being published.
      · 5 months ago
      @SaraBlu I understand the importance of filling out the  form ..
      But I have cognitive impairment..which is a part of my incurable disability 
      I don't understand a lot of words ..
      Thanks so much to everyone we who is able to fill in the form
    • Thank you for your comment. Comments are moderated before being published.
      · 5 months ago
      @Kris @kris Do I eat in the dark and and accidentally stab myself or choke ( real possibilities) or starve with the lights on? 🤔 
    • Thank you for your comment. Comments are moderated before being published.
      · 5 months ago
      @MariW Would you rather eat dinner or have the lights on? You can’t have both.
    • Thank you for your comment. Comments are moderated before being published.
      · 5 months ago
      @SaraBlu If you don't rank the options in Q18, it will be assumed that the default options are your favoured choices! Participants should use the space to state that we're all different so one option canot be considered more important than the next. Furthermore, in the course of a claimant's long-term disabling condition, the most important things change.
  • Thank you for your comment. Comments are moderated before being published.
    · 5 months ago
    I don't think they will scrap PIP but I think it will be harder to claim, especially for mental health issues.
    In Norway and New Zealand an allowance is paid monthly but receipts are required to prove that the money is being used purely on necessary expenditure. I think this is the model our Government will likely implement.
     

  • Thank you for your comment. Comments are moderated before being published.
    · 5 months ago
    With out Medication I would would lose myself my mental health and the pain would would kill me anyway that's if I Hadnt committed suicide before then because I would lose my mind it's very hard for .me now with my health going down hill every day on top of the Glucoma I already have so I would have to pick meds and beg for the rest shame on dwp for playing god with people lifes.
    • Thank you for your comment. Comments are moderated before being published.
      · 5 months ago
      @April Well said. I am disabled with an Autoimmune condition, which causes intense pain in all my joints and also causes many other symptoms that are very debilitating, one being severe anxiety and depression. I also have Rheumatoid arthritis and COPD. All the government wants to do is take away any independence and dignity disabled people may still cling to. Vouchers??! I've never heard of anything more ridiculous. If they stop my payments, like many others, I won't be able to pay my bills and things I've purchased by credit agreements to make my life easier! My life would change drastically. I can see people taking their lives with the sheer stress of it all! I hope that we may have a different government come July and they abandon this ridiculous green paper that will ruin millions of peoples lives, but to be honest, I'm not holding my breath! All the best to you.
  • Thank you for your comment. Comments are moderated before being published.
    · 5 months ago
    the nasty party are just legally covering their backs by offering a consultation they are not going to listen to anyone's opinions anyway. once again the nasty party continues to attack disabled people. anyone would think there's a election due.
  • Thank you for your comment. Comments are moderated before being published.
    · 5 months ago
    This pathetic government have no idea how personal independence payment works. You don’t need a fit/ sick note your gp isn’t contacted. Genuine people who need this benefit should continue it’s degrading going to the assessment centre it feels like your on trail for murder, the way your treated. Voucher system is degrading don’t treat people like this.
  • Thank you for your comment. Comments are moderated before being published.
    · 5 months ago
    I filled in this form of late and the whole thing is a disgrace. Question 18 can only be considered disgusting. I spent time trying to put these things into order and I just couldn’t I had to at some point do so or it would not allow me to move on. But I wrote in the notes that I had not put the answers in an order that I feel, appropriate because I can’t. Nobody can. This government is a disgrace. It seems they cannot stop attacking the sick and disabled and the sooner they’re out of power the better for everyone. It’s so easy to attack those that from most part and unable to defend themselves. Maybe they should think about the way they’ve wasted money particularly through the pandemic. We will have a choice in the near very near future. When
  • Thank you for your comment. Comments are moderated before being published.
    · 5 months ago
    IF a claiment does not have the capacity to understand what is going on,our daughter cannot read or write,so how is she to know what to do,she cannot go to work we have spent forty six years to get to where she is today,so bring it on dwp...
  • Thank you for your comment. Comments are moderated before being published.
    · 5 months ago
    If we dont eat food we will die. So we wont need medication or money because we wont be here anymore. Iv never read such idiotic questions in my life. Punishing people who cant work is unfair. If we could work we would have money to spend on little luxurys. We are being punished. There is no doubt in my mind about this 
  • Thank you for your comment. Comments are moderated before being published.
    · 5 months ago
    I said they were all integral parts of the approach and couldn't be separated. 
  • Thank you for your comment. Comments are moderated before being published.
    · 5 months ago
    Don't forget to complete the consultation. Write clear, thought through answers. Read the B & W submission first if need be:

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