The DWP has suggested replacing PIP with a catalogue or a shop in the Green Paper on personal independence payment (PIP) reform published yesterday. The department also asks people to choose whether it is more important that disabled people have money for food or money for medication. 

Modernising Support for Independent Living: The Health and Disability Green Paper was published yesterday and is accompanied by an online consultation survey which the DWP say they want as many disabled people and other interested parties as possible to complete (see links at the end of this article).

Different type of assessment

In the first section of the consultation, readers are asked for their view on whether some claimants with medical evidence of specific health conditions should get PIP without any assessment at all.

Your opinion is also requested on whether only claimants with “evidence or a formal diagnosis by a medical expert” should be awarded PIP.

You are then asked to explain how to prevent the requirement for a formal diagnosis from a medical expert having an impact on the NHS - because it will undoubtedly mean a great deal more demands on consultants’ time.

Changes to eligibility

In the second section the DWP want to know whether the need for aids and appliances and for prompting should score PIP points.

They also question whether someone who get a lot of low scoring descriptors should be eligible for PIP at all.

And whether any PIP activities should be removed or any new ones added.

Finally, you are asked whether the current three month qualifying period and nine month forward test should be changed.

Meeting extra costs of disability

The consultation explains that PIP contributes towards the extra costs of disability.  It asks people which are the most important needs that should addressed – suggesting that not all of them can be. 

Respondents are asked to rank in importance from 1 to 10, such items as:

  • Medications and medical products
  • Additional food costs
  • Additional energy and utility costs
  • Additional housing costs

So, people really are being asked to decide if it is more important that disabled people get their medication, eat properly or heat their homes.

The same section asks people to list the benefits and disadvantages of moving to a new system for PIP claimants, which could be:

  • A catalogue/shop scheme
  • A voucher scheme
  • A receipt based system
  • One-off grants

The consultation then goes on to ask if there are people who, instead of cash, would benefit more from improved access to support or treatment, for example:

  • respite care,
  • mental health provision
  • physiotherapy

This does raise the question as to whether benefits claimants would get different/better/faster access to things like NHS counselling and physiotherapy?  Or whether they will be pushed onto short courses provided by private sector contractors hired by the DWP?

Passing PIP costs on to the NHS and local authorities

The final section asks some very bizarre questions about NHS and local authority provision, which most people would imagine the government would be better able to answer than the average member of the public.  For example:

“Which of the following do local authorities or the NHS help with?”

  • Equipment and aids
  • Medical products
  • Personal assistance (eg. help with household tasks)
  • Health services
  • Social care

The purpose of the questions, however, is clearly to sound out how much support there would be for pushing much of the cost of PIP onto the already desperately overstretched NHS and local councils.

What this Green Paper is really about

Modernising Support for Independent Living: The Health and Disability Green Paper is supposed to be a Green Paper setting out serious, carefully considered proposals for reform of PIP.

Instead it is a ragbag of random, cruel and foolish ideas thrown together by the DWP to serve the political needs of the Conservative Party, without any likelihood of any of them being acted upon. 

The Green Paper is simply intended to make the current administration look tough on claimants whilst goading the opposition into speaking out against it, thereby supposedly making them look soft on welfare.

The fact that it is causing enormous distress to many disabled claimants and their carers, as is clear from the comments sections on this site and elsewhere, is of no concern to the DWP or the Conservative Party.

At Benefits and Work, we don’t believe that this Green Paper will ever form the basis of new legislation.

However, we do think it is important that readers who feel able to, do take part in the consultation. 

It’s important that whoever forms the next government understands the strength of feeling against dismantling the disability benefits system and instead concentrates on dismantling the department that was cruel enough to publish these proposals.

Take part in the consultation

If you are unsure whether to take part in the consultation, now that an election has been announced, please read PIP changes and UC migration – how will the election affect them?

You can download Modernising Support for Independent Living: The Health and Disability Green Paper

You can take part in the online consultation, which closes on 22 July 2024.  You are not asked to give your name or any other personal details.

Or you can email your response to:  This email address is being protected from spambots. You need JavaScript enabled to view it.

Please post a comment below if you take part in the consultation, to encourage others to do the same.

Blank consultation form for you to fill in

Many people have told us that they have found it difficult or impossible to complete the consultation because you cannot save the form and come back to it later.  So we have published a text version of the form, with spaces for you to type in your answers.  You can take as long as you like to do this and save it as often as you need. 

When you have answered all the questions you can either email the document to the consultation email address or, if you prefer to stay anonymous, copy and paste your answers into the online form instead.

Download blank form

Our submission

A number of people have asked how we are responding to the consultation.  We have published a copy of our answers to the consultation which you can download if you wish.  We wouldn’t advise you to copy them, but they may help you decide how you want to answer. 

We have tried to keep our answers brief as we don’t believe people should feel they have to write hugely detailed responses to what is, in our view a bad faith consultation.

Complaint about Question 18

We are particularly disgusted by Q18 and have sent a formal complaint to the consultation email address.  We would encourage other people to complain if they are unhappy about this question. 

Our complaint is worded as follows: 


 We wish to make a formal complaint about question 18 in the consultation related to “Modernising Support for Independent Living: The Health and Disability Green Paper”

The question asks:

“Which extra costs incurred by disabled people are the most important for a new scheme to address? Please rank the following options in your order of importance:”

Respondents are then required to rank 10 extra costs in order of importance. 

If a respondent doesn’t wish to answer the question, the options will remain in their default order and that will be recorded as the respondent’s choices, even though that is absolutely not the case.

For many people, ourselves included, the entire premise of the question is inappropriate:  asking people to decide whether, for example, medication, a specialised diet or energy to power medical equipment and provide additional warmth is more important.  They are all vital to life and all of equal importance.

Even if people wished to choose, their ranking might vary at different times of the year or different stages in their condition. 

In addition, even if respondents feel able to rank these items for themselves, how can they possibly make that choice on behalf of other disabled people with hugely different needs?  Yet that is what the question requires.

We consider that this question should either be removed from the consultation or, at the very least, that there should be an option to decline to answer or to rank all options equally.

As it stands, this question is clearly rigged and has no place in a genuine consultation.


24.05.24 Please note:  we have now had a response to our complaint as follows:

"We would like to clarify that if a respondent chooses not to answer question 18, no response is recorded for that respondent. The default order of the options will not be counted as a response if the question is left unanswered.

"Furthermore, if respondents wish to provide additional details regarding question 18, including if they feel that all options should be ranked equally, they are encouraged to highlight this in question 19. Question 19 is designed to allow respondents to elaborate on their views directly related to question 18."

We are a little dubious about this response, because if a respondent agreed with the DWP's chosen order and so did nothing, they would apparently be recorded as having not answered the question.  And the DWP's response does not alter the fact that this is an extraordinarily inappropriate question in the first place.

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  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    Thank you for your balance and reassuring comments.  Words are very important to those with mental illness and the way you have presented this (especially in your last few sentences) provides some reassurance needed against the horrible and cruel rhetoric used by those playing with the lives of the most vulnerable.
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    smacks of Stride the DWP and Sunak cobbling together scaremongering polices out of spite to give labour a big problem when they get in. As its 100% a given the nasty party havent got a snowdrops chance in hell come the next election and they damn well know it!
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    I filled it in. It gave me a chance to express feelings I have held for a long time.

    What I told them is that if you have a very frail person and you threaten to take away their chair, they will never stand up. And if they never stand up, they will develop depression, anxiety, suicidal feelings, muscle wastage, obesity etc. etc, on top of their original disability/illness. I told them that people will only start doing anything once they know its safe to stand up. Because the questions are about taking the chair way it’s a totally pointless consultation and the changes wont make a blind bit of difference.

    I told them that I haven’t been able to express myself to the DWP in any meaningful way or conversation since my claim first started in 1997-8. What I need is to ask them…if I wash myself or brush my teeth are you going to declare me as fit for work? I need a real conversation where I am safe.

    So it needs to be set up that you can ask the DWP questions anonymously. That would be a better innovation to resolve these issues. It could be a website where Frequently Asked Questions have published answers from the DWP with a discussion underneath where people can participate anonymously.
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    So this turns the whole purpose of pip around.It was never ever about a diagnosis.Always about how your disability or illness affects you.Giving money for one off purchases of equipment never formed part of it,that would come under an O T assessment from local authority.Sunak and Stride are deliberately confusing the issue to make out people get money for nothing.Or you can choose between a taxi to hospital some extra warmth or a food delivery.What about paying for a cleaner or someone to do your hair at home,do we pick that out of a catalogue and send receipts in? Treating disabled as second class citizens,I’m sure it’s illegal!
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @Claire For many well off people they use it towards much more expensive items that NHS does not fund. You can get a basic NhS power chair but all singing all dancing stand up, goes up mountains you have fund yourself. Can’t see them stamping that receipt when it’s used for anything other than a basic need. 


  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    Why doesn't the Government split PIP into two sections?  The Physically Disabled and those with a mental health issue.  And why does the DWP keep on reviewing claimants who have their disability for life?  Why not put them in a lifelong Disability category, then free up man-hours to sort out the other claimants with mental health issues? 
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @Chris You seem to be assessing mental ill health as a lesser disability, and would point out that some mental illnesses such as bipolar and schizophrenia are lifelong conditions.
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @Chris My post was cut.

      That sounds reasonable and humane, Chris, however, as Z indicates, many people have both physical and mental conditions, multiple and overlapping. You can't split people into sections, so you can't have a black and white division of benefit.

      Agree re lifelong conditions, though.
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @Chris That sounds reasonable and humane, however, as Z indicates, m. You can't split people into sections, so you can't have a black and white division of benefit.
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @Chris Because many mental health issues are lifelong, many people with physical disabilities have or develop mental health problems due to their disabilities and because mental health issues are not somehow "less" of a disability.
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    have just done the form very like filling in a pip form repeating its self like trying to catch you out in the questions 
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    Oh, silly, silly. Says it all the recently defecting tory MP works for the NHS.

    I'm thinking the kids of tory MPs must be embarrassed.
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @robbie No they wont be embarrassed by their parents.  They will grow up the same, with their golden spoons in their gobs.
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @robbie The kids of tory MPs will all be attending private schools and won't even know what P.I.P. or D.L.A. is! Different world.
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    Thanks for the very reassuring analysis B & W
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    I filled the online consultation form in yesterday and some of the content is indeed, frightening. I am relieved that Steve gives the opinion that he thinks none of this will ever see the light of day. However, it still remains to be seen whether Labour runs with some of these ideas if they gain power, which they surely will. My concern is that senior civil servants at DWP have dreamed these changes up alongside Mel Stride. There are some particularly nasty civil servants at Caxton House and the worry is that they will have any potential Labour Works and Pensions minsters' ear and might persuade him/her to run with some of these ideas. Let's hope not.
    It isn't made clear whether a report from a consultant will need to merely confirm one's injury or disability or whether they will be required to comment on functionality and how that injury or disability affects each patient. The wording seems to suggest merely confirming a particular condition or injury and the DWP will have a database of the effects of certain conditions to feed into their decision making.
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @micksville Consultants and GPs can be subjective.  GPs are gatekeepers and can withhold treatment.  Neither group can be trusted anymore. 
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    A green paper bill isn't law it's a consultantion on possible policy changes.  In other terms getting ready for an election, looking like you have a plan but not doing to much to enforce it. 
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @Jace Very true, but it still scares people.  Not a nice thing to.
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    Whatever happened to the “no more assessments again” if you try out part time work I thought that was a good idea and think this is what labour if elected are going to do the wca will eventually be axed their to many people 
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    R hope Labour win, and they stop assessments for mental health and PIP etc...
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @June As potential voters we need and deserve clarity from the opposition party on this issue.
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @john A vote for Liebour will be no different from a vote for the Tories.
      Labour have not stood up in protest against these proposals at a very crucial time they could do so with a general election looming.
      I do not need to be patronised by you or anyone else on these matters thank you!
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @boris1 Ok, well waste your vote or do not vote and the tories get back in and all this will definitely happen... You have a choice, use it wisely..
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @JLee I don't think that Labour would stop the assessments for mental health. 
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @boris1 They are deliberately not "shouting against the rooftops" because whatever they say, the Tories will use in the election campaign to say they are soft on welfare.  They have said they are against the changes but obviously they are not going to be goaded into speaking on things, right now.  They are playing clever, which is very encouraging.
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    I’ve filled it in though it wasn’t a user friendly consultation. It may be worth pointing out that you have to fill it in all in one go. It won’t save your answers if you leave and come back to it later
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @K You could pre- write it in say notepad, then when you feel you have it right.  Then copy & paste it into where your text needs to go.
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @K thank you k, was wondering about that. ("have to fill it in all in one go")  So I shall choose a quiet time when I won't be disturbed and give myself plenty of time to fill it in.
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @K Just filled it. It's a joke. I didn't hold back in my response, good to let of a bit of steem with them.
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    So how could they possibly find it fair for this rediculce plan for pip claimants and do nothing to all the DLA and AA claimants?? How is our needs on pip any different from those in DLA and AA ?? 

    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @T Exactly
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @lesley I am having a finger pointed at me for being on pip so yes I feel it should be the same for people on DLA, AA and the Scottish alternative to pip if that's what you mean. I'm sure most on pip would agree. 
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @T "when you point your finger at someone else there are three pointing back at you."
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    While there is virtually no chance of this tosh ever happening, it's certainly revealing of what the Tories and the DWP really think.

    Perhaps they should just be honest and ask questions like: would you prefer to starve to death, or freeze to death? Or die due to lack of essential medication?  

    Perhaps they could frame this as offering "consumer choice".

    It would also be gratifying if those responsible for putting together this psychopaths' charter - both those in government and at the DWP - were forced to live under their proposed system for a minimum of a year. If they failed to cope, they would simply be informed they they needed to budget more carefully. I'm sure they'd understand, since that's what they're so keen to tell the rest of us.
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    Thank you. I certainly will fill it in.  Would be very grateful for some pointers from other members.
    I have been diagnosed with dyslexia and panic when I read forms.  So any help would be much appreciated.
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    The Tories believe that this is a possible vote winner - currently there is 32 percent of households in England with at least one disabled person.

    I would imagine any Tory voters reading the media coverage that live in one of the above households - disabled or non-disabled would now think twice about voting them - ever again

    This has back fired 

    As long as Labour can be as vague as possible in its condemnation of this green paper - this wont see the light of day 

    1-0 to Labour - (with and own goal by the Tories)
    • Thank you for your comment. Comments are moderated before being published.
      · 5 months ago
      @M Hi,

      A surgeon broke my back.  It took seven years to get a car.  My sitting has all but gone except short drives when my husband is st work.  The rest if the time I lie on the back seat.  I have huge mobility costs, standing scooter - I will not get any money under PIP for this as it is not a typical mobility aid, £4000 advance payment on s big enough car with the stuff I need - again, under the scheme they will try to cut me to an unsuitable car.  I had to buy a platform and tow bar for my husband to lift the scooter onto when I lie on the back seat.  These again are not typical mobility aids so won't be covered.

      Basically,  the new system will discriminate against me as my disability is different.   My standing scooter us illegal to use - again more discrimination.  Nowhere accommodates me, no cinemas, theatres, cafes or restaurants.   We can't fly.  My care component goes on my mobility  needs only.

      We had to take out sn additional 70k mortgage to accommodate my needs - the government has never paid s penny, nor has it paid fir any of the 30k works to the house 

      Now, I will probably get naff all.

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