The DWP has suggested replacing PIP with a catalogue or a shop in the Green Paper on personal independence payment (PIP) reform published yesterday. The department also asks people to choose whether it is more important that disabled people have money for food or money for medication. 

Modernising Support for Independent Living: The Health and Disability Green Paper was published yesterday and is accompanied by an online consultation survey which the DWP say they want as many disabled people and other interested parties as possible to complete (see links at the end of this article).

Different type of assessment

In the first section of the consultation, readers are asked for their view on whether some claimants with medical evidence of specific health conditions should get PIP without any assessment at all.

Your opinion is also requested on whether only claimants with “evidence or a formal diagnosis by a medical expert” should be awarded PIP.

You are then asked to explain how to prevent the requirement for a formal diagnosis from a medical expert having an impact on the NHS - because it will undoubtedly mean a great deal more demands on consultants’ time.

Changes to eligibility

In the second section the DWP want to know whether the need for aids and appliances and for prompting should score PIP points.

They also question whether someone who get a lot of low scoring descriptors should be eligible for PIP at all.

And whether any PIP activities should be removed or any new ones added.

Finally, you are asked whether the current three month qualifying period and nine month forward test should be changed.

Meeting extra costs of disability

The consultation explains that PIP contributes towards the extra costs of disability.  It asks people which are the most important needs that should addressed – suggesting that not all of them can be. 

Respondents are asked to rank in importance from 1 to 10, such items as:

  • Medications and medical products
  • Additional food costs
  • Additional energy and utility costs
  • Additional housing costs

So, people really are being asked to decide if it is more important that disabled people get their medication, eat properly or heat their homes.

The same section asks people to list the benefits and disadvantages of moving to a new system for PIP claimants, which could be:

  • A catalogue/shop scheme
  • A voucher scheme
  • A receipt based system
  • One-off grants

The consultation then goes on to ask if there are people who, instead of cash, would benefit more from improved access to support or treatment, for example:

  • respite care,
  • mental health provision
  • physiotherapy

This does raise the question as to whether benefits claimants would get different/better/faster access to things like NHS counselling and physiotherapy?  Or whether they will be pushed onto short courses provided by private sector contractors hired by the DWP?

Passing PIP costs on to the NHS and local authorities

The final section asks some very bizarre questions about NHS and local authority provision, which most people would imagine the government would be better able to answer than the average member of the public.  For example:

“Which of the following do local authorities or the NHS help with?”

  • Equipment and aids
  • Medical products
  • Personal assistance (eg. help with household tasks)
  • Health services
  • Social care

The purpose of the questions, however, is clearly to sound out how much support there would be for pushing much of the cost of PIP onto the already desperately overstretched NHS and local councils.

What this Green Paper is really about

Modernising Support for Independent Living: The Health and Disability Green Paper is supposed to be a Green Paper setting out serious, carefully considered proposals for reform of PIP.

Instead it is a ragbag of random, cruel and foolish ideas thrown together by the DWP to serve the political needs of the Conservative Party, without any likelihood of any of them being acted upon. 

The Green Paper is simply intended to make the current administration look tough on claimants whilst goading the opposition into speaking out against it, thereby supposedly making them look soft on welfare.

The fact that it is causing enormous distress to many disabled claimants and their carers, as is clear from the comments sections on this site and elsewhere, is of no concern to the DWP or the Conservative Party.

At Benefits and Work, we don’t believe that this Green Paper will ever form the basis of new legislation.

However, we do think it is important that readers who feel able to, do take part in the consultation. 

It’s important that whoever forms the next government understands the strength of feeling against dismantling the disability benefits system and instead concentrates on dismantling the department that was cruel enough to publish these proposals.

Take part in the consultation

If you are unsure whether to take part in the consultation, now that an election has been announced, please read PIP changes and UC migration – how will the election affect them?

You can download Modernising Support for Independent Living: The Health and Disability Green Paper

You can take part in the online consultation, which closes on 22 July 2024.  You are not asked to give your name or any other personal details.

Or you can email your response to:  This email address is being protected from spambots. You need JavaScript enabled to view it.

Please post a comment below if you take part in the consultation, to encourage others to do the same.

Blank consultation form for you to fill in

Many people have told us that they have found it difficult or impossible to complete the consultation because you cannot save the form and come back to it later.  So we have published a text version of the form, with spaces for you to type in your answers.  You can take as long as you like to do this and save it as often as you need. 

When you have answered all the questions you can either email the document to the consultation email address or, if you prefer to stay anonymous, copy and paste your answers into the online form instead.

Download blank form

Our submission

A number of people have asked how we are responding to the consultation.  We have published a copy of our answers to the consultation which you can download if you wish.  We wouldn’t advise you to copy them, but they may help you decide how you want to answer. 

We have tried to keep our answers brief as we don’t believe people should feel they have to write hugely detailed responses to what is, in our view a bad faith consultation.

Complaint about Question 18

We are particularly disgusted by Q18 and have sent a formal complaint to the consultation email address.  We would encourage other people to complain if they are unhappy about this question. 

Our complaint is worded as follows: 


 We wish to make a formal complaint about question 18 in the consultation related to “Modernising Support for Independent Living: The Health and Disability Green Paper”

The question asks:

“Which extra costs incurred by disabled people are the most important for a new scheme to address? Please rank the following options in your order of importance:”

Respondents are then required to rank 10 extra costs in order of importance. 

If a respondent doesn’t wish to answer the question, the options will remain in their default order and that will be recorded as the respondent’s choices, even though that is absolutely not the case.

For many people, ourselves included, the entire premise of the question is inappropriate:  asking people to decide whether, for example, medication, a specialised diet or energy to power medical equipment and provide additional warmth is more important.  They are all vital to life and all of equal importance.

Even if people wished to choose, their ranking might vary at different times of the year or different stages in their condition. 

In addition, even if respondents feel able to rank these items for themselves, how can they possibly make that choice on behalf of other disabled people with hugely different needs?  Yet that is what the question requires.

We consider that this question should either be removed from the consultation or, at the very least, that there should be an option to decline to answer or to rank all options equally.

As it stands, this question is clearly rigged and has no place in a genuine consultation.


24.05.24 Please note:  we have now had a response to our complaint as follows:

"We would like to clarify that if a respondent chooses not to answer question 18, no response is recorded for that respondent. The default order of the options will not be counted as a response if the question is left unanswered.

"Furthermore, if respondents wish to provide additional details regarding question 18, including if they feel that all options should be ranked equally, they are encouraged to highlight this in question 19. Question 19 is designed to allow respondents to elaborate on their views directly related to question 18."

We are a little dubious about this response, because if a respondent agreed with the DWP's chosen order and so did nothing, they would apparently be recorded as having not answered the question.  And the DWP's response does not alter the fact that this is an extraordinarily inappropriate question in the first place.

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  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    We lost thousands due to movement of pension age.
    I then got a terminal illness when i did retire, and then I needed help financially, I used any savings I did have during covid, I was not entitled to any help during it.
    I never used any benefit systems during my working life.
    This government will kill us all, just like they did in covid, by sending untested people to homes, this saved them money, nursing home costs, plus the pension stops when you die.
    It is always the well off making the rules.
    How the hell will a catalogue help me breath better.
    Do we need medication or food? (Both you idiots) this just shows how they think, they will never, ever be in our situation, they will have a huge pension, and be able to afford food and medication.
    I have paid my taxes, allow me to live a few years, without trying to get more out of me, I have nothing left to give.
    Giving help through the NHS is useless, they have taken every single penny out of it.
    Councils going bankrupt, so no help there.
    They are all the same.
    Because THEY are ok.

  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    On a positive note I live in Blackpool south (behind the pleasure beach)by election today labour landslide predicted even bookies 1/200 no more Tory pain here 
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @Anon Agree with you 100%
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @Jlh Without Labour clarifying their position on these changes we don't know if they will be any better than the Tories.
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    It can be a challenge, but try and get to the polls, everyone.
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    - it's going to be vouchers for mushroom omelettes here on in. No more down and bluesy.
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    Will this make it much more difficult to get into the LCWRA Universal credit group?

     I believe they said recently, only those eligible for PIP daily living component would be eligible for this Universal credit group.


    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @Anon Yes, I'd like to know where that leads, too. 
      Hence the proposed move to UC from Esa and HB. Another ploy to deny us benefits no doubt. 
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    Green paper released just before the local elections.  I am furious 😠 😡.  This is a ploy . 
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    I took part in the early hours of the morning just hours after it was released. I

    It took perhaps an hour and a half, but I’m glad I did it. Whoever wins the next GE needs to know that we will NOT back down and let them dismantle our livelihoods! 

    If you can - Please go through it. Good luck - it really shows what they think of us…
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    If no personal or identifying information is required, how will the DWP be able to trust the responses to the questions?

    Anyone could respond. Including people with a personal grudge against those on benefits, which isn't difficult to imagine given the amount of anti-benefit propaganda we've heard coming from government in recent months and years. 
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    I suffer with a severe mental health condition that has led to severe consequences for my health. Because of my my l have now developed physical issues as well. Nobody making such proposals would do so if they suffered this hell l have to endure most days
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    It's like saying would you rather drown or be throttled.    I'm over pension age and just had a review I have been downgraded on both living and mobility even though I am worse than ever.
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    Goodness, there were some poorly thought-through ideas in that questionnaire. I have just spent over two hours completing it. Sadly I fear my considered and lengthy responses will have no impact.
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    Among other medical issues, I have been diagnosed with early onset vascular dementia ,
    I’m tired of all this jumping through hoops 
    We always get a political kicking when the Tories are looking under the political  sofa.
    They can’t Deny us euthanasia yet , beat us with the lock them in there homes. We don’t want to see them or pay them a benefit ! 
    Thousands of us like me would happily be put to sleep as like many others I know what my end with be like my dad had it, it’s horrid ! 
    Sorry but I feel strongly that the disabled are made to feel a burden on society and family ! 
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    I have completed the form. I put I do not know for the last few questions. Answer whatever you want/can. You can always go in and fill in again if you think of better answers
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    I read through the questionnaire and decided NOT to complete it, but to send an email instead. I would encourage anyone who finds the questionnaire too daunting to face, to send an email instead. This is NOT a multi choice issue and to reduce it to a box ticking exercise is demeaning. With an email you can keep going back to it, refine and expand your comments, until you are happy with it, then press SEND. 
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @Rosie
      Thanks Rosie, I did the form and do not even know whether they got it or not. Who knows.
      I may well compose an email also and then send that.
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    Hopefully this will never happen but how do they expect to deal with people who already have awards for up to 10 years? I assume they would need to phase out PIP and devise yet another new benefit like they did DLA to PIP. My OH had a lifetime DLA award but now 'stumbles' through reassessments expecting the worst as it's all so random.
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @Dave They dont care my Oh had 5 years dla award he got 2 years b4 he got letter to claim pip
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    I filled in the questionaire to the best of my ability.  I have dylexia and the black text on the white screen is not easy for me to read any length of time. The text kept doing little dances on my screen.
    I do have a clear coloured purple perspex screen to put in front of my computer screen, by disability support team at university which I was given years ago when I completed a fine art degree, it's supposed to help me, but could not find it.  Going to have a well earned nap now.
    Exhausted!
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    My mother has always said "people give you vouchers because they don't know you well enough to know what you'd like, or they just can't be bothered to find out." The BEST voucher is cash: acceptable (almost) everywhere.
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    This is not going to happen with the Tories because he have not call a general election but you will see what the other party will do and if labour get in this will not happen and the prime minister is very nervous he is do everything and everything to stay in power 
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    There must be ways we can disrupt the consultation process and indicate how unacceptable the proposals are.

    I'm thinking of writing "what is the point of this question?" or " what do you think? " but I suppose those responses would just be disregarded.


  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    "Respondents are asked to rank in importance from 1 to 10, such items as", etc.

    Different things have different priorities for different people, and/or elements have equal priority. A decision can't be made based on higher numbers of claimants prioritising one element when even just one claimant would suffer if their particular needs were not addressed. 

    This is not a context where majority opinion can prevail, that is precisely why claimants need the cash: to customise their own route to independence. How can a benefit even be called personal independence when they're moving towards a one size fits all?


    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @Al The wee birds appreciate you I'm sure. Glad you get pleasure from feeding and watching them. 
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @Sara Absolutely correct Sarah, well said.
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @Al
      Dear Al, I take your watching the birds very seriously.
      I live near a park and I like to take a small sketch book out with me and draw the birds.  Even the crows are a delight to watch.  Can't get out much at the moment though, had an ankle operation and have been housebound for 5 months.
      I have a two bed third level flat and I can hear the birds singing outside when I open the windows.  It's the only thing that keeps me sane, listening to the birds. 
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @Sara Exactly right. What stabilises my MH doesn't look like "extra costs" but very much is. For example I am mostly housebound but PIP enables me to afford the rent contribution and bedroom tax for my home of 16 yrs where I have an enclosed garden which feels safe for me. Also I can afford to buy bird food so on cold/wet days I can sit in my living room and watch the birds. This gives me a lot pleasure but as someone with severe depression and a tendency to anhedonia it's a literal treatment. No matter how bad a day I have, I can just watch the birds. I'm sure that is never going to be taken seriously as a "essential cost" but it is to me.

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