Benefits and Work is receiving numerous emails and comments from claimants whose PIP payment has failed to go into their bank account today. 

“I woke this morning my money did go in my bank 1st time ever since 2016 , I am trying to call them since 9 am machine comes on as I think I will go through to someone it just cuts off ridiculous.”

 “Trying to call due to missing a payment and I get through to the options, once selected I get cut off or a dial tone. I've attempted about 8 times currently.”

 “My payment never went into my bank. Tried a number of times without success. After several attempts a auto message stated that "some claimants (which probably means thousands)have not received their payments today and they are investigating". Hope they sort it out soon.”

It appears that there has been some sort of software issue and it is unlikely at this stage that phoning the PIP enquiry line is going to make any difference. 

We’ll post updates on this page when we hear anything more and, if anyone whose payment didn’t go in as expected does subsequently receive it, please post a comment below.

UPDATE TUESDAY 6 DECEMBER
Still no official announcement from the DWP about what has gone wrong and whether the problem has now been fixed.  But we are hearing from people whose payments have now been made, so it's probably worth phoning the PIP enquiry line if yours hasn't - assuming you can ever get through.

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  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
    Nothing still from the 16th! I wonder why this has happed?! Is this a normal thing? If not what are they saying is the problem? I will ring next week! 
    • Thank you for your comment. Comments are moderated before being published.
      · 1 years ago
      @Lee Did you get your payment?? One week late now.
    • Thank you for your comment. Comments are moderated before being published.
      · 1 years ago
      @Fran I never got min on Thursday 16th haven’t been able to get in touch, suspect due to everyone missing payment?
  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
    Phone pip and they said my payment has been released i will get it on 20 Feb
  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
    I haven’t received my pip, dues 19th? Are there still delays?
    • Thank you for your comment. Comments are moderated before being published.
      · 1 years ago
      @Judy and me haven’t received my pip, dues 19th?
  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
    (Feb 16) My PIP hasn’t gone in it’s a few days late.. is anyone having the same issue? 
    • Thank you for your comment. Comments are moderated before being published.
      · 1 years ago
      @Bliss Update, I've just got off the phone to pip and they said my payment has been released and will be in my bank tomorrow if this helps you. 
    • Thank you for your comment. Comments are moderated before being published.
      · 1 years ago
      @Bliss My husband the same. His was meant for today 16.02
    • Thank you for your comment. Comments are moderated before being published.
      · 1 years ago
      @Bliss Yes me, I should of received mine yesterday and it still hasn't gone in. Anyone know what's going on 
  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
    Pip hasn’t went in, are people still having problems?
    • Thank you for your comment. Comments are moderated before being published.
      · 1 years ago
      @Bernie Mine hasn’t gone in either 

    • Thank you for your comment. Comments are moderated before being published.
      · 1 years ago
      @Bernie Did you get your payment? Husband should have got it today but it’s not there, he hasn’t been receiving it for long so some advice would be helpful please. 
  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
    Mine hasn’t gone in today, would’ve been due today so really worried, anyone else who hasn’t got paid today?
  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
    my payment 5th february not received, just get cut off each time I call 
  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
    Rining don’t seem to work and I’ve been waiting 5 days now and nothing 
  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
    My husband never recieved his PIP in Jan and now this week is due but thinking it may go in either. Should i try and ring or leave it??
  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
    Still no luck 😕
  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
    Also I don’t have credit so I can’t contact any one makes it even more scary 
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    · 1 years ago
    If anyone in hardship with thez payment delays ring cab they can do a foodbank referal at least we know now a lot of us haven't had payments on due dates..so will get eventually..can we all put on here Wen we do actually get the benefit money in our accounts that'll be helpfull..I've been worrying alone not realising happened to loads of us..it's my pip I need paying..hope it's in tomorrow AJ. S
    • Thank you for your comment. Comments are moderated before being published.
      · 1 years ago
      @Aj Hay soon as I get mine I’ll let you know 😊
    • Thank you for your comment. Comments are moderated before being published.
      · 1 years ago
      @Aj Hey exactly the same here I’m scared coz don’t have nothing to get me buy the food bank is too far for me to walk ther and back I’m ina sticky hopefully this is sorted
  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
    It's Thursday 2nd Feb 2023..my monthly pip payment is due today into bank..not gone in..so worrying..anyone know if others not had payment ..it's first time it's happened but no explanation or warning or reason..help??? Appreciate any reassuring hope it's in tomorrow Friday 3rd? 🤷AJ Sunderland 
  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
    Pip Payment missing today can't get through due to industrial action! Really boils my blood they are demanding more money OK they deserve it I have no doubt. But when you look at the benefit levels in the uk when was it last above the minimum living wage? Let alone the national minimum wage? We get this money because we need extra heat or electricity to run medical devices and due to the actions being taken by the staff I am not getting what I have been awarded when I should be getting it! 
  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
    My partners pip hasn’t been paid today either 
  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
     I’ve just called again and continued to go past the part where they told me to hang up. Give them a call, there’s been an error in their system, my payment was suspended with no reason, and they’re getting the digital team to reinstate the payment today. Apparently it’s happened to a lot of people.
  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
    I tried calling and there’s Industrial action, what do we do when a payment hasn’t gone in? I’m really worried
  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
    Not received payment today
  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
    No payment today, grr 12am normally in.
  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
    I was meant to have my payment Friday and not received it yet. I'm overdrawn, hoping it gets paid for you all. Reassured that its not just me in this post. Has anyone gotten their benefit yet? 

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