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Employment minister Chris Grayling has been asked to provide an explanation for mounting chaos surrounding the fitness-for-work assessment, amid complaints over the transparency of the process.

New unhappiness with the system, run by the private firm Atos, has emerged over individuals'​ requests to record their assessment as a way of ensuring that their details are correctly registered.

Claimants were given the right to request a recording last year. But the Department for Work and Pensions only bought 11 recording machines –​ shared between 123 assessment centres –​ which test 11,000 people every week. Several are currently broken.


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