The DWP has confirmed it is testing sharing PIP assessment reports with claimants before making a decision.

Mims Davies, DWP minister for disabled people, announced the move last month in response to a written question from Labour MP Marsha De Cordova.

Davies explained that:

“We are currently conducting a test to understand the impact of sharing assessment reports with PIP claimants by default. As part of the evaluation, we will gather insight from claimants to understand whether sharing the assessment report provides them with the opportunity to clarify evidence so that we can make the right decision as early as possible and improve trust and transparency in the decision-making process. Once the analysis of that insight is complete, we will consider next steps.”

Were easily disprovable errors made in your PIP assessment report?

Or were there outright falsehoods?

If so, would you have welcomed the chance to try to correct them and do you think it would have made any difference to the decision if you had done so?

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  • Thank you for your comment. Comments are moderated before being published.
    · 7 months ago
    Yes it would have made a massive difference. My son has autism and is very easily steered in a conversation. The report from our telephone assessment was so wrong, they didn't listen to what I said, as his Mother and carer, they completely ignored me and the report was a work of fiction.
    I've had to spend hundreds on assessments from Occupational Therapist, Psychiatrist and psychologist, so we are fully prepared to start the whole process again. This system is cruel and designed to put huge barriers in the way of vulnerable people who need support.
  • Thank you for your comment. Comments are moderated before being published.
    · 7 months ago
    That would have made a huge difference and stopped me having to through the appeal process (which I won). The so called health professional had no idea about my condition and made numerous medical errors, it was an absolute farce. I'd certainly welcome the opportunity to view my assessment. 
  • Thank you for your comment. Comments are moderated before being published.
    · 7 months ago
    This would absolutely make a huge difference in the outcome of the PIP decision. 

    I am yet to read one of my PIP reports which have been accurate, often being outright falsehoods. 

    I find that the HCP conducting the assessment almost always takes my first answer and fails to write my elaboration on the answer.

     I.E. “yes I can prepare a meal, but only on average once a week” 

    I can guarantee the HCP will only write “she can prepare meals”

    It appears that those of us who are honest with their answers are the ones that are doubted so I have learned to just apply my answers as if I have bad days everyday to prevent my rare good days as being considered as my normal daily activities.

    It’s good to hear about something good that the PIP department are trialing! Hopefully this will become normal process.

  • Thank you for your comment. Comments are moderated before being published.
    · 7 months ago
    I am a recently retired volunteer support worker who assisted PIP claimants with completing assessment questionnaire forms. This change would be welcome in my opinion, especially since DWP PIP all too often currently obstructs claimants who wish to receive and use the Assessor's Report (PA4) in order to make out a case for mandatory reconsideration. I have several clients awaiting Tribunal appeals, in cases where DWP PIP ignored requests to send them the PA4 or else failed to wait for comments thereon before reaching the MR decision. I have also heard from clients wanting to request the PA4, who selectied the 'disagree with a decision' call type option on the PIP helpline, only to be told that it could not be requested on that call and that a redial and 'any other enquiry' call option selection would have to be done.
  • Thank you for your comment. Comments are moderated before being published.
    · 7 months ago
    Sounds like a good plan for once. It’s no good after they give false report then the MR is based on the report they got wrong. If claiments are having correct basic things like “walks the dog twice a day” when they don’t even have a dog. Then rest of the report is not worth the paper it is written on! 

    Maybe if there are more than 2 basic errors the whole thing goes in the bin and they get fined and start over. There still seems to sanction to them when get it wrong or make things up. Yet if we accidental forget a detail they chasing or fining us years later. 
  • Thank you for your comment. Comments are moderated before being published.
    · 7 months ago
    In my assessment that resulted in 0 points from Full allowance. They declared i could walk 10 minutes not 10 metres before pain stopped me. 
    Claimed i had no difficulty standing from sitting despite nearly toppling over & having on to the desk + various other lies. It took 3 months but finally reinstated after tribunal was lodged. Seeing the report prior could have saved all the stress & anxiety ( incl thoughts of suicide).
  • Thank you for your comment. Comments are moderated before being published.
    · 7 months ago
    My son’s PIP Assessment did not reflect the face to face meeting at all. At first I thought they had muddled him up with another claimant! I helped him fill in a mandatory reconsideration and went through the report in it’s entirety and pointed out everything that was incorrect, (even to what he was wearing on the day!) The assessor also diagnosed him with PDSD and told us she was a mental health practitioner. However, On her written report, she indicated she was just a nurse? Based on her report, my son lost all his PIP. There was no actual reply to his letter, he just got another letter indicating his PIP was to continue as it was before? The whole experience of the face to face assessment was very damaging to my son’s mental health and to see all the lies in the written report took my son’s condition to another level. It took months to get him back from this!
  • Thank you for your comment. Comments are moderated before being published.
    · 7 months ago
    Correcting the assessment report at MR has frequently resulted in a correct award with no need to pursue to Tribunal. Other times it makes no difference until the Tribunal hear the case. Either way, YES, sight of the assessment report and the ability to correct errors without the additional need to go through MR for this purpose is a great idea.

    Maybe it will help reduce MR and Tribunal loads and wait times.
  • Thank you for your comment. Comments are moderated before being published.
    · 7 months ago
    Its got to be a good idea. I supported my son who has mental health problems in a pip interview, he had been dreading it for weeks and I thought he was going to pass out at one point. He was obviously anxious. The assessor concluded in the report he was not anxious. There were other things stated that were nothing short of untruths! 
  • Thank you for your comment. Comments are moderated before being published.
    · 7 months ago
    This would be a welcome part of the procedure as it will allow you to clarify information and if needed supply further evidence and information
  • Thank you for your comment. Comments are moderated before being published.
    · 7 months ago
    That would be a brilliant idea.  My assessment was littered with lies all the way through.  They kept mentioning that I bent down for this and bent down for that, that had nothing to do with my assessment.  I wasn't claiming a problem with my back.  I didn't do the bending anyway.  They said I bent down to pick up my handbag, my friend had got it in front of her on the table, I bent down to pull my trousers up after showing her how swollen my knees are, I didn't as I was wearing a skirt, I bent down to pick up my walking stick, I didn't and they even put on my report I was walking without an aid.  They said I walked further than the distance to got mobility element, I didn't as I sat down whilst my friend got me a drink, and no consideration was made about the pain I was in, or the slow pace I was walking.  Because I passed them my xray report, they said I didn't need glasses - I didn't need to read it in front of them as I knew what it said.  I was so lacking of energy that I was unable to prepare and cook a meal  then eat it, they said I could buy microwave meals which my doctor was furious about as I needed foods rich in iron as I had very severe anaemia, you don't get enough of the foods I needed in ready meals.  They didn't give me points for needing assistance with exercising even though I was going to a private physio.  I could go on.  When I rang to challenge, they wouldn't accept that the report was full of lies except for one point - the walking stick mentioned several times in the report yet denial that I walked with an aid, that actually gave me lower rate mobility payment.
      I said I wanted to appeal.  They told me not to do that as I could lose what I had been awarded.  I said I was going to think about it but two days later I got a letter to say I had agreed the report.  I would definitely appealed except for the fact it was the last year I could apply as I was coming up to 65.  The whole process was a joke and I feel very cheated.  I should have got enhanced on both sections.
  • Thank you for your comment. Comments are moderated before being published.
    · 7 months ago
    It is most certainly a good idea for PIP reports that are written by the health professional to be issued to claimants by default.They are usually written to the advantage of the assessor with words being omitted or twisted to give a different meaning.
  • Thank you for your comment. Comments are moderated before being published.
    · 7 months ago
    I had two pip assessments both were all lies . They said I did really well going up and down the stairs the building had no stairs. The person who did my assessment had no idea about my disabilities.  It was set up to fail.  The assessor was rude to my wife.. he said bluntly who are you.  He took no notice of my medical reports.  I knew I was failed. I appealed and had help from from citizens advice.   The whole ordeal got me stressed .  I went to the train station and was going to end my life. A station guard came and talked to me.  It helped.
    I won my appeal but had another assessment 2 years later. Having similar problems with the assessor. She had no idea about medical issues.  So I failed and disputed it and won.   I will never get better DWP push to fail people.  I now have another assessment a few months before I retire.  I don't get it.  I now suffer with personality disorder. I'm on meds to help calm me down. 
    This is all the fault of DWP.  
  • Thank you for your comment. Comments are moderated before being published.
    · 7 months ago
    It all seems such a waste of tax payers money Not completing these assessments correctly In the first place Just so that they can show that they are rejecting or at least reducing the benefit bill Only to not only pay the back dated benefit At a later date But then have to pay for the Mandatory re assessment and the appeal too When if it had been done correctly at the start It would have saved money I was told I had 0 points for both mobility and care On my last PIP assessment  But on appeal I was awarded enough points for higher rate for both mobility and care That is a vast difference Seeing the original assessment notes which were so wildly different would not have really helped to save me or the taxpayers time and money Unlike getting the decision correct from the start 
  • Thank you for your comment. Comments are moderated before being published.
    · 7 months ago
    One assessment I had, the assessor admitted she had never heard of my condition and had to google it before I went into the room.
    Another assessment,  the assessor wrote that when she called my name, I stood up with no problem and responded well...I was actually in the toilet!
  • Thank you for your comment. Comments are moderated before being published.
    · 7 months ago
    I have been claiming pip for nearly two years. I still await my tribunal date. The assessment I received was flawed on many obvious levels, but the mandatory review ignored all the points I raised...
    Therefore it is difficult to see where this sharing would do anything but waste time and resources, both of which are needed to bring claims to a final decision...
    Some mistakes made are:-
    I drive a manual car, but DWP say it's automatic...
    I have a nebuliser, mains operated, and a suction device, chargeable... DWP apparently think I carry these with me when I go out...
    No heed was payed to my partner having to stand by with the suction device 4 times a day whilst I use the nebuliser, in spite of several repeated attempts to get this noticed...
    Other mistakes are also available...
    To summarise...
    Shared or not, DWP have little idea of what actually happens in our lives, mainly due to a drive to minimise payouts. Our assessments are designed to accept the least possible difficulties, not the actual level of difficulty experienced by claimants...
    My involvement of CAB has resulted in an offer being made by DWP... But only on the strength of another mistake, so I am waiting for my tribunal date, and look forward to setting the record straight, whatever the cost to me...
    DWP have to be accountable, and I hope, though doubtfully, that my case may change something!
    Thanks for reading...

  • Thank you for your comment. Comments are moderated before being published.
    · 7 months ago
    Yes I would welcome this.
  • Thank you for your comment. Comments are moderated before being published.
    · 7 months ago
    A very good idea as my first assessment was appalling, I requested the report and the assessment was unreadable as the assessed couldn't even spell simple words, i went to tribunal and won.
  • Thank you for your comment. Comments are moderated before being published.
    · 7 months ago
    I had been on enhanced rate for both on PIP. I had a stressful and traumatic telephone assessment in 2020. It was 60 minutes of hell ,being bombarded by two people,  hardly giving me time to even answer the previous questions. My anxiety hit the roof more or less straight away and for the majority of it I was crying and very upset, to the point I was actually screaming in the end.
    I got in touch with DWP after a few days request the report in writing . When I received it, it was 30 pages of absolute lies.
    It said there was no sign of anxiety etc at all and that I could understand simple or complex instructions for planning a journey for driving etc. Which I can't! 
    I asked for Mandatory reconsideration as they put me on the basic rate for the living needs part. My doctor wrote a letter and my chiropractor wrote a report out too.
    After a while I had a phone call out of the blue from the top lady at DWP. She told me that they had made a mistake  and couldn't apologise enough ,and said she had put me back on advanced rate for both.
    If I hadn't found out that I had a right to request that report , I'd have never known,  and still be on the basic rate.
    They put me down for two years until next assessment.
    In 2022 I had a letter saying they are behind with assessments and extended it for one more year , and  said I may or not need an assessment.  I've had three text messages from DWP saying they are still progressing with the claim and they'll be in contact if I need an assessment or not, and one  from PIP saying they are Independent services for PIP that are still managing the assessment and they'll be looking at available evidence and will contact me with an appointment if they need a consultantation with me. It runs out in November, so i hope I hear something soon , as my Blue Badge runs out then too! It's so nerve-racking,  and causes a lot of anxiety. 
  • Thank you for your comment. Comments are moderated before being published.
    · 7 months ago
    I think this would be of tremendous benefit to claimants especially in the case where information has been blatantly altered or omitted completely. It gives us the chance to make sure our voices are heard. 

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