Up to 1.6 million pensioners are failing to claim benefits they are entitled to - including financial help during the cold snap.
Nearly £3bn of Pension Credit - an income-related benefit for pensioners - is unclaimed each year, according to the Department for Work and Pensions.
Those who receive it are automatically entitled to a Cold Weather Payment of £25 in freezing weather.
These payments have been triggered in two-thirds of the country.
The benefit, to help pay heating bills during a cold snap, is paid when the weather is - or is forecast to be - at or below freezing for seven consecutive days.
Some 3.7 million people have benefited this winter, with many areas having the payment triggered in recent days.
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Cold weather payments being missed by pensioners.
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