Hi All, I was personally looking for some advice. I made a claim for UC on the 16th January after receiving a migration notice(Was in ESA support group). A couple of long stories short; I asked for a home visit because I have physical and serious mental health issues which was granted. Unfortunately the agent conducting the home visit voiced her displeasure because I didn’t want to produce a fit note. Anyway the appointment took place last Friday and my identification was verified. I was awarded the universal credit standard amount on Wednesday however I wasn’t awarded the LWRCA or TP or any other amount. I called UC today and they informed me that a case manager will be calling me on Monday to tell me why I will not be awarded the additional amounts. The help to claim service want to be on the call to hear the response from UC. Any advice will be grateful.
The DWP have admitted that there are serious communication issues within different areas of the Benefits service such as ESA, UC and the Visiting Officer team. Basically they have different IT systems which are not yet synced. So it could be that your Visiting Office was unaware that you did not need to present a Fit Note. Hopefully the Case Manager will admit the mistake on Monday. I'm glad Help to Claim are monitoring the situation.
Let me know how you get on. David
Nothing on this board constitutes legal advice - always consult a professional about specific problems
We use cookies on our website. Some of them are essential for the operation of the site, while others help us to improve this site and the user experience (tracking cookies). You can decide for yourself whether you want to allow cookies or not. Please note that if you reject them, you may not be able to use all the functionalities of the site.
