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atos/rescheduled appointment?

  • freddie titmus
  • Topic Author
13 years 11 months ago #40787 by freddie titmus
atos/rescheduled appointment? was created by freddie titmus
I attended an atos medical four weeks ago and have heard nothing until today. A phone call from atos informed me that they needed to see me again because there were some questions they had forgot to ask. A new appointment has beem made for me on 24th Dec.This date as you can imagine is most inconvenient. Can I reschedule for the new year, after all the fault lies with them, not with me?

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  • tb1uk
13 years 11 months ago #40789 by tb1uk
Replied by tb1uk on topic Re:atos/rescheduled appointment?
it's worth asking them. but, it's always up to ATOS to say yes or no

plus, if the missed a question, why didn't they ask you over the phone?

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  • incap99
13 years 11 months ago #40791 by incap99
Replied by incap99 on topic Re:atos/rescheduled appointment?
id be telling them to go ***** themselfs

this is maladministration as it is there mistake, theres no way id be going back i can tell you.

complaint to atos and jobcenter - in writing.

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  • millymoo
13 years 11 months ago #40792 by millymoo
Replied by millymoo on topic Re:atos/rescheduled appointment?
Hi

If they have forgotten to ask you some questions i would be telling them that it is not convenient for the 24th Dec and why cant they ring and ask you the questions?!!!! Dont quote me on this but it sounds very much like they have lost your paperwork!!! Its bad enough going once without having to go again. The other way round it would be for them to visit you if they cant talk to you over the telephone. They cant stop your payments due to their own incompetance. Due to their error you are not getting the full ESA rate and why has it taken them 4 weeks to realise!!!!!

Good luck
Mm :) x

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13 years 11 months ago #40793 by malthus
Replied by malthus on topic Re:atos/rescheduled appointment?
Tell them you'll be away at a family gathering all Christmas and New Year.

Mick

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13 years 11 months ago #40808 by cdcdi1911
Replied by cdcdi1911 on topic Re:atos/rescheduled appointment?
Hi Freddie

I cancelled an ATOS medical because I was busy on that day, and they rearranged it.

If you have made arrangements before you were asked to attend a medical I can't see how they could justify refusing to rearrange it. Letters from Medical Services usually ask you to inform them if the appointment is inconvenient.

In any case, arranging a medical for Christmas Eve is sheer stupidity, even by ATOS's standards.

Regards

Derek

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