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Universal Credit Journal Replies
2 days 1 hour ago #303038 by smc
Replied by smc on topic Universal Credit Journal Replies
I am now even more confused!!
I have received reply on journal, it was from a case manager, said I had only recently been moved to his caseload hence the delay in replies.
Anyway he said that I am not entitled to Carers Element as I am in receipt of LCWRA, well I knew you couldn't get CE and LCWRA. My query was because I was in WRAG when on ESA and expected to be in LCW not LCWRA.
I have received reply on journal, it was from a case manager, said I had only recently been moved to his caseload hence the delay in replies.
Anyway he said that I am not entitled to Carers Element as I am in receipt of LCWRA, well I knew you couldn't get CE and LCWRA. My query was because I was in WRAG when on ESA and expected to be in LCW not LCWRA.
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1 day 2 hours ago #303095 by smc
Yes I have replied to them and asked for further clarification on the question I actually asked, he bascially gave me an answer to a question I didn't ask!!!
Replied by smc on topic Universal Credit Journal Replies
Hi smc, If you feel they haven't answered your question correctly, I would re-iterate that back to them. They're paid to be able to answer questions like this, especially being a case manager. Chris.
Yes I have replied to them and asked for further clarification on the question I actually asked, he bascially gave me an answer to a question I didn't ask!!!
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