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UC asking me about work search before ID interview HELP

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2 weeks 3 hours ago #296302 by j112009
I completed the UC claim form yesterday. Migrating from the irESA support group should be to the LCWRA group. I have to go for an ID interview next week as do not have a photo ID. This morning it says on my TO DO list Tell us about your work search before next Wednesday appointment. I sent a message in the journal telling them that i was moving from the ir ESA support group and that I was not required to look for work and asked it she could remove it from the TP DO list. The work coach said she couldn't answer the questions and they had to be discussed in the face-to-face meeting next week. It is making me feel suicidal. I told her that I was too sick to do a work search but it made no difference. I don't know how to do one. Will they sanction me if I don't write anything in the " tell us about your work search" boxes? i haven't even been allocated to any conditionality gp yet. She doesn't seem to want to help at all. What should I do? Please advise.
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1 week 6 days ago #296311 by David
Hi j112009,

Other BenefitsandWork members have had the same issue about work search which only stopped after a manager's complaint. If you are happy to give me the county that you live in I can find the manager responsible and you can then send her/him a complaint via the UC Journal.

David

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1 week 5 days ago #296358 by j112009
Hello, i live in Derbyshire. Any help or advice you can give would be greatly appreciated.

Thank you.
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1 week 5 days ago #296359 by David
Hi j112009,

The Jobcentreplus manager for Derbyshire is Rachel Musson. So type out your complaint in the UC Journal for the attention of Rachel Musson, District Manager. When you have typed out the complaint in your UC Journal, from the drop down list choose Work Coach. Then you can copy and paste the same message and this time from the drop down list choose the option " Service Issue ". It is important to send the complaint twice as they have been known to get lost in the DWP pipework.
Let me know how you get on.

David

Nothing on this board constitutes legal advice - always consult a professional about specific problems
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1 week 5 days ago #296365 by j112009
Thanks for the quick reply. Would my complaint be that I have been asked about a work search even before they have confirmed my ID and before I have been moved to the LCWRA group from the support group of irESA?

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1 week 5 days ago #296366 by Gary
Hi j112009

I believe that you need to sign your claimant commitment before carrying out work search, so yes your complaint is that your should move from IR ESA support onto UC and received LCWRA element.

As you rightly point out you need to confirm your id before you sign a claimant commitment.

Gary

Nothing on this board constitutes legal advice - always consult a professional about specific problems
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