- Posts: 1
× Members
UC review.
- Jayne
- Topic Author
- Offline
Less More
1 month 6 days ago #295454 by Jayne
UC review. was created by Jayne
I have today received a scheduled call from UC which lasted 4 minutes. They were informing me that they wanted to check I was getting the correct amount of UC and on that basis they need a copy of my ID and four months bank statements from all accounts I hold. Is this normal. Having had a malicious investigation against me thrown out in the past resulting in me making a complaint to the minister for the DWP and getting an apology and a small amount of compensation. My query is.. is this normal procedure to review UC amounts paid and if so does that always involved a sweep of one’s bank accounts? I have all paperwork ready to send when I receive the written request but I very suspicious of the process. Surely to carry out a clarification of benefit review they just have to look at my account and add the benefits up to ensure I am being paid enough or too much? I would appreciate advice as I do feel that yet another complaint might be a possibility if they are not following procedures. Thank you. Jayne.
The following user(s) said Thank You: KimABT
Please Log in or Create an account to join the conversation.
- David
- Offline
Less More
- Posts: 534
1 month 6 days ago #295456 by David
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by David on topic UC review.
Hi Jayne,
I have heard that this has been happening to a lot of claimants. I think the DWP is double checking everything at the moment. This maybe because they allowed so many claims without checking during Covid.
There is now an Enhanced Review Team ( Risk Review Team ) which checks UC claims and according to some reports suspicious claims are flagged up by AI.
So a UC review is less likely these days to be malicious and more likely to be computer generated.
Banks and other financial insitutions supply the DWP via HMRC a list of names of account holders but not the balances or transaction details. That is why the DWP need to see a bank statement to check the balance.
Hope this helps,
David
I have heard that this has been happening to a lot of claimants. I think the DWP is double checking everything at the moment. This maybe because they allowed so many claims without checking during Covid.
There is now an Enhanced Review Team ( Risk Review Team ) which checks UC claims and according to some reports suspicious claims are flagged up by AI.
So a UC review is less likely these days to be malicious and more likely to be computer generated.
Banks and other financial insitutions supply the DWP via HMRC a list of names of account holders but not the balances or transaction details. That is why the DWP need to see a bank statement to check the balance.
Hope this helps,
David
Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: Jayne
Please Log in or Create an account to join the conversation.
Moderators: Gordon, Gary, BIS, Catherine, Wendy, Kelly, greekqueen, peter, Katherine, Super User, Chris, David