Face to face assessment

Hi Judihelensmith

It is unusual in the current times for people to be called for a face-to-face assessment, but I wouldn't try and read anything into it. Some members of B&W who have been called for a face to face assessment have rang and asked for it to be changed to a telephone assessment. Only one person I know of was refused, but it was changed when they asked a second time. Others had their assessment typed changed the first time of asking. So, if your daughter finds a telephone assessment easier, she should ask if it can be changed.

BIS