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PIP face to face appointment

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7 months 2 weeks ago #289699 by st54
PIP face to face appointment was created by st54
Even though we requested a paper based assessment or a telephone assessment PIP has sent out a face to face appointment letter. This would be very difficult for my husband to attend a face to face appointment, what is the best way to tell PIP this so they do a telephone assessment instead?

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7 months 2 weeks ago #289705 by BIS
Replied by BIS on topic PIP face to face appointment
Hi St54

You can ring the assessment provider and ask them for an assessment change. If they refuse - you can put in a second request for a change. Nearly all the members who have asked to change a face-to-face assessment have been successful and been given a telephone assessment. Just be aware - there is no legal obligation for them to change the assessment type.

BIS

Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: Wendy Woo, Charlie, st54

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7 months 1 week ago #289857 by st54
Replied by st54 on topic PIP face to face appointment
They did change to a telephone appointment without any difficulty.

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7 months 1 week ago #289861 by BIS
Replied by BIS on topic PIP face to face appointment
Hi st54

So glad to hear you got the change you requested. I hope that it goes well for your husband

BIS

Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: st54

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