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I cannot believe my son has not been awarded ANYTHING!!
- BIS
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8 months 4 weeks ago #288115 by BIS
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Replied by BIS on topic I cannot believe my son has not been awarded ANYTHING!!
Hi Anji
Even if you are not an official appointee - when you ring - you say that your son wants you to speak on his behalf. They should then ask to speak to your son, and once he confirms that he gives permission, you can do all the talking. This happens frequently, and I don't know why someone just didn't tell you that. (Obviously, you have to be together to be able to do this)
You will not be appointed and official appointee over the phone. There is paperwork to be filled out and it has then to be agreed.
In terms of what you do now, ensure you get the MR off = even if you don't have the assessor's report. You say that the report has not arrived, and as soon as it does, you will be adding any further information. You also say that you will be sending additional information as soon as it arrives. It is better to do that rather than assuming they will give you extra time.
Good luck
BIS
Even if you are not an official appointee - when you ring - you say that your son wants you to speak on his behalf. They should then ask to speak to your son, and once he confirms that he gives permission, you can do all the talking. This happens frequently, and I don't know why someone just didn't tell you that. (Obviously, you have to be together to be able to do this)
You will not be appointed and official appointee over the phone. There is paperwork to be filled out and it has then to be agreed.
In terms of what you do now, ensure you get the MR off = even if you don't have the assessor's report. You say that the report has not arrived, and as soon as it does, you will be adding any further information. You also say that you will be sending additional information as soon as it arrives. It is better to do that rather than assuming they will give you extra time.
Good luck
BIS
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8 months 4 weeks ago #288121 by Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by Gordon on topic I cannot believe my son has not been awarded ANYTHING!!
A
I think BIS may have misled you about the timescales for requesting an MR, these are defined in law and the DWP has no discretion to change them.
You have one month from the date of the Decision Letter to make a normal request for an MR, if you are unable to meet this deadline then you can make a Late request including reasons why the request was not made within the normal period. Your not receiving information within a reasonable timescale should be accepted as Good Cause for any delay.
Gordon
I think BIS may have misled you about the timescales for requesting an MR, these are defined in law and the DWP has no discretion to change them.
You have one month from the date of the Decision Letter to make a normal request for an MR, if you are unable to meet this deadline then you can make a Late request including reasons why the request was not made within the normal period. Your not receiving information within a reasonable timescale should be accepted as Good Cause for any delay.
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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8 months 3 weeks ago #288140 by Anji
Replied by Anji on topic I cannot believe my son has not been awarded ANYTHING!!
Thanks Gordon
Not sure if my reply to BIS was uploaded as I can't see it. We did eventually (after 2 hours on the phone) get through to someone really nice and helpful yesterday. The first person my son spoke to - I do not live with him so was supporting by text! - was awful and unhelpful. Then he requested the appointee thing and he was put through to another person who was extremely helpful. She rang me after talking to him and registered the MR and said we had 30 days from yesterday to send in all the evidence, so that takes us to 20th March, which should be ample time. I'm going to confirm the conversation in writing today and will also state in the form who we spoke to and what was said.
Thanks for your help 😀
Anji
Not sure if my reply to BIS was uploaded as I can't see it. We did eventually (after 2 hours on the phone) get through to someone really nice and helpful yesterday. The first person my son spoke to - I do not live with him so was supporting by text! - was awful and unhelpful. Then he requested the appointee thing and he was put through to another person who was extremely helpful. She rang me after talking to him and registered the MR and said we had 30 days from yesterday to send in all the evidence, so that takes us to 20th March, which should be ample time. I'm going to confirm the conversation in writing today and will also state in the form who we spoke to and what was said.
Thanks for your help 😀
Anji
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8 months 3 weeks ago #288142 by Filey
Replied by Filey on topic I cannot believe my son has not been awarded ANYTHING!!
Hi, yes, tell your Son to say to Dwp he wants you as appointee and him to tell Dwp he wants you to speak on his behalf. I hope all goes well for you and hang on in there, its a long fight but it will be worth it in the long run. I understand your upset as I was too and its not nice at all, the upheaval this all causes.
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8 months 3 weeks ago #288155 by Wendy Woo
Replied by Wendy Woo on topic I cannot believe my son has not been awarded ANYTHING!!
Glad you finally managed to speak to someone helpful and can begin to start sorting all this out. There is a whole thread somewhere on here about appointees - if you look for posts from LL26 you should be able to find it, I think. There are several of us who are in a similar position and we wish you all the best.
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8 months 3 weeks ago #288180 by Anji
Replied by Anji on topic I cannot believe my son has not been awarded ANYTHING!!
Thanks so much, this feels like a hard slog!! Still no sight of the assessor's report but the decision letter has several inaccuracies, untruths, and sweeping statements so I am sure it won't be a good read.
One of the reasons in the letter for not giving him any points at all was that he lives independently! But I cannot see that spending much of your time alone living in one room, which you hardly ever clean, in clothes that are unwashed and bedding that is unwashed, eating reheated chicken nuggets and not interacting with people either within the household or externally is not the same as living independently to an acceptable standard. He does go to an art-based support group a few times a week (which is unfortunately closing soon) with other neurodiverse people, but that is about as much interaction as he gets. 😞
Thanks for everyone's support, I am really determined and it is sooooo helpful to know other people have been through the same thing.
Anji
One of the reasons in the letter for not giving him any points at all was that he lives independently! But I cannot see that spending much of your time alone living in one room, which you hardly ever clean, in clothes that are unwashed and bedding that is unwashed, eating reheated chicken nuggets and not interacting with people either within the household or externally is not the same as living independently to an acceptable standard. He does go to an art-based support group a few times a week (which is unfortunately closing soon) with other neurodiverse people, but that is about as much interaction as he gets. 😞
Thanks for everyone's support, I am really determined and it is sooooo helpful to know other people have been through the same thing.
Anji
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