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Pip review - finally got a private call today
- headabovethewater
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1 year 2 weeks ago #284921 by headabovethewater
Pip review - finally got a private call today was created by headabovethewater
I possted my pip review forms back 29th August 23, had a generic text to say we have them and you may need an assessment at some point.
Today a private call came up on my phone -
The lady said having looked at my claim she could see I wouldn't be up to going for an assessment (thank you!) So would I like video or telephone.
So it is capita I have. Atos was my esa.
Any tips for capita or help for telephone assessment?
I'm still awaiting what my 'good news' for esa is, as they told me but assuming it is will it help my pip claim?
Thank you for any advice as usual
Today a private call came up on my phone -
The lady said having looked at my claim she could see I wouldn't be up to going for an assessment (thank you!) So would I like video or telephone.
So it is capita I have. Atos was my esa.
Any tips for capita or help for telephone assessment?
I'm still awaiting what my 'good news' for esa is, as they told me but assuming it is will it help my pip claim?
Thank you for any advice as usual
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- Gary
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1 year 2 weeks ago #284928 by Gary
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by Gary on topic Pip review - finally got a private call today
Hi headabovethewater
If you have a look at our PIP guide at the link below you will see that there are a number of pages which include advice on telephone assessments. Yes, a lot of the questions are those that would have been asked if you had a face to face assessment.
benefitsandwork.co.uk/guides-for-claimants/pip
- Write yourself a bullet point list of any particular points you want to get over, so you have it by you during the assessment, tick them as you cover them during the assessment.
- have paper and pens to hand to make any notes such as the assessors name, date, time
- make sure you are seated in a comfortable chair, you are going to be there a while and at table to make notes
- if you can't hear or understand what is being asked then ask them to repeat the question
- don’t let the assessor rush you and get you flustered.
- don't forget to have a glass of water if needed so you don't get a dry throat and lose your voice!
Don't forget to contact DWP 48 hours after the assessment and ask for a copy of the assessors report called PA4.
Gary
If you have a look at our PIP guide at the link below you will see that there are a number of pages which include advice on telephone assessments. Yes, a lot of the questions are those that would have been asked if you had a face to face assessment.
benefitsandwork.co.uk/guides-for-claimants/pip
- Write yourself a bullet point list of any particular points you want to get over, so you have it by you during the assessment, tick them as you cover them during the assessment.
- have paper and pens to hand to make any notes such as the assessors name, date, time
- make sure you are seated in a comfortable chair, you are going to be there a while and at table to make notes
- if you can't hear or understand what is being asked then ask them to repeat the question
- don’t let the assessor rush you and get you flustered.
- don't forget to have a glass of water if needed so you don't get a dry throat and lose your voice!
Don't forget to contact DWP 48 hours after the assessment and ask for a copy of the assessors report called PA4.
Gary
Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: headabovethewater
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