× Members

Automatic payment line

More
1 year 2 months ago #282920 by Jh5784
Automatic payment line was created by Jh5784
I've heard that you can ring the automatic payment line to find out of you've been awarded?
We've had a letter to say they have all the information they need ( paper based assessment from DLA to PIP)
How does this work? I tried calling and it just put me on hold, does this only work if it knows you have been awarded?

Please Log in or Create an account to join the conversation.

More
1 year 2 months ago #282923 by Chris
Replied by Chris on topic Automatic payment line
Hi Jh,

I believe the DWP are trialing a new system which is automated from what I read last month, however I'm not sure when it started, or if it has yet, so it could be teething issues if it has started. I would try keep calling at different times to see if anyone actually answers at some point, or you get an automated message that answers your question.

Regards, Chris.

Nothing on this board constitutes legal advice - always consult a professional about specific problems

Please Log in or Create an account to join the conversation.

More
1 year 2 months ago #282929 by Gordon
Replied by Gordon on topic Automatic payment line
J

This is not an intentional system of notification.

When you phone the PIP Helpline one of the things that you can opt to hear is how much your next PIP payment will be and when it will be paid. Some members have been able to discern from the amount payable that a Decision has been made and what the award is.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems

Please Log in or Create an account to join the conversation.

Moderators: GordonGaryBISCatherineWendyKellygreekqueenpeterKatherineSuper UserChrisDavid
We use cookies

We use cookies on our website. Some of them are essential for the operation of the site, while others help us to improve this site and the user experience (tracking cookies). You can decide for yourself whether you want to allow cookies or not. Please note that if you reject them, you may not be able to use all the functionalities of the site.