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ESA banking letter

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1 year 3 months ago #282069 by blandie
ESA banking letter was created by blandie
My partner is in receipt of ESA support and received a letter today from jobcentreplus regarding banking. She was last reassessed in 2017 and has not had a form since.
'Your Claim for Employment and Support allowance
Bank/building society name
We also hold an account number/sort code but for secrurity reasons they have not been included in this letter.
We will pay your allowance into the above account from July 2023.
Then a load of details about if you change banks you must tell us etc...'
This seems like such an odd letter to receive and I wondered if anyone else got one?
Thank you

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1 year 3 months ago #282094 by Gordon
Replied by Gordon on topic ESA banking letter
blandie

ESA correspondence is awful and can even be sent in response to non-existent changes to a claim.

Are the amounts different from what you are currently receiving? If they are then you will need to contact the DWP for an answer but if the same then I would just file the letter.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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1 year 3 months ago #282102 by blandie
Replied by blandie on topic ESA banking letter
Thank you very much, Graham. The letter does not state any amounts but her next payment is due next week so I will update when I know if she gets the same.
Many thanks for your reply.

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1 year 3 months ago #282165 by blandie
Replied by blandie on topic ESA banking letter
Hello again Graham, Just to let you know payment was received as normal so I will file the letter. Thank you again.

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1 year 3 months ago #282166 by blandie
Replied by blandie on topic ESA banking letter
Sorry Gordon! I do not know why I 'saw' Graham!

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1 year 3 months ago #282193 by Mollie
Replied by Mollie on topic ESA banking letter
Several years ago when I was speaking to someone at the DWP about an "out-of-the-blue weird" letter, I asked why it happened. She told me if a DWP employee opens a claimant's record either deliberately or mistakenly, it will generate a letter unless they click on a particular box in the record. So if it was a mistake and they are rushed or busy or just forget, a letter gets sent out. I dread to think how much these mistakes cost over the course of a year.
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