News

The DWP has finally dropped plans to introduce lie detectors in Jobcentre Plus offices after millions of pounds of trials proved that they were of no value in reducing fraud.

Benefits and Work reported on the planned use of lie detectors as long ago as 2007
(See: Confirmed: lie detectors to be used on sick and disabled and Lie detectors installed in Jobcentre Plus offices)

Voice Risk Analysis (VRA) software was first developed by the Israeli secret service to use against terrorists and a licence to use it in the UK was subsequently bought by Capita.  However, the theory behind the system, which allegedly detects stress caused by lying, has been repeatedly questioned by experts.

Initially, the last labour government claimed that pilots funded by the DWP in conjunction with local authorities showed that the technology would reduce fraud. 
However, the results of 23 pilots, which cost the DWP over £2 million, now show that in only five was VRA seen to be successful in any way.

As a result the DWP have decide that ‘it is not very good value for money’ and will not now be installing the system in Jobcentre Plus offices and call centres.  Local authorities are still free to use the system if they choose.
 
Read the full story in the Guardian