Just reading ESA appeals guide..............

...........and realised that I never received the "Appeals Pack:50-100 pages" that is talked about in the Appeals guide!I DID receive a letter teling me that they had the original DL24 I'd filled out.

I had a phone call from DWP today who told me that someone is ringing me tomorrow to talk about my appeal.

Does the fact that I didn't know and never received this '50-100 page Appeals Pack' mean that DWP have made a mistake or I'm totally misunderstanding?

Thanks for ANY advice

Hi Soneedhelp

What was your last communication with the DWP with regards to your appeal?

When you send your GL/24 form you should receive a letter from them within about a week confirming that your appeal has been received, but it can take as long as two to three months, in some cases, to receive the appeal papers.

Derek

Thanks Derek.....you were quick!

Got the letter about a month ago. You've cleared that up for me...........the pack doesn't come at the same time........phew!

Apparently they are telephoning me tomorrow to get more info from me. Maybe the pack isn't sent out anymore? No idea.

I'll let you know after the phone call.

Thanks x

Hi Soneedhelp

I can assure you that the appeal bundle of 50-100 papers is still sent out; it's a legal requirement.

You didn't say what information they want to get out of you tomorrow over the phone, but I would advise you to be cautious about discussing your appeal with the DWP over the phone.

Anything that is said over the phone regarding an appeal can be paraphrased or misinterpreted if referred to during the appeal process, so it is always best to insist that any discussion regarding your appeal is put in writing instead, if that's what it's about.

Regards

Derek

Right Derek. I'll do that, thanks.
My depression is so bad at the moment that I could so easily say the wrong thing & be a people pleaser!
They didn't tell me what info they wanted, just asked if somebody could ring me to discuss my appeal.