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13 years 9 months ago #46873 by Gordon
Replied by Gordon on topic Re:downloads
nicky h wrote:

hi gordon i went on the help 4 claimants downloaded documents for appeals on esa but cant open then. have tryed on firefox and google but no joy :(

I tested a couple of files using IE8 with no problem.

You say that you are trying to download them, whilst there is no reason why you should not, you should be able to just left click on a link and the document should open in either Acrobat Reader for a PDF or Word for a document.

Is there any error message? What is your browser saying?

If you right click on the link a context menu should be displayed. If you select "Open" it should open the document directly or if you select "Save Target As" then it will open a file save dialog for you to choose where to save it.

Gordon

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