Looking for a DWP Publication

Somewhere on line is a DWP publication on DLA it tells staff how to deal with post it gives a few examples, say for example someone writes in and says someone is dead another is someone from CAB writing in but they failed to send ion paperwork to show they could deal with DWP on behalf of someone another says they get a letter from someones mp in that case it goes further and says how the letter is to be moved and actioned I am sure there is even a couple of examples of how to answer letters to ddiffernt people

has anyone a link to where I can download this document ?

thanks in advance

Could it be amongst these publications? DWP Information finder

dean stockton wrote:

Could it be amongst these publications? DWP Information finder

Thanks but thats not it, asked someone who had seen it online but could not remember where about it, for example opening the post if its got valubles in says how to deal with it, if its reporting a death or if its a legal letter someone taking action how if its a letter from an MP what to do.

also in another section it shows all the ways to answer letters too how to explain why someone did not get dla

yes most the letters are pre wrote

says when to send and why

Hi Dave,

It sounds like what you're referring to is the Decision Makers Guide. This is a massive volume of information and can be found here Decision Makers Guide

If this isn't what you're looking for I can only suggest you ring the Benefits Enquiry Line on 0800 882200 and see if they can point you in the right direction.

Good luck.

Jim

Jima1 wrote:

Hi Dave,

It sounds like what you're referring to is the Decision Makers Guide. This is a massive volume of information and can be found here Decision Makers Guide

If this isn't what you're looking for I can only suggest you ring the Benefits Enquiry Line on 0800 882200 and see if they can point you in the right direction.

Good luck.

Jim

will do

Been looking through some strange things trying to work something out

One thing thats come up, and people mention is why did they not look at my x rays or scan results its shows say damage disk or bones crumbling.... and proves a case.

well the answer is they wont any more if the report has got lttle info on then thats what they will take, so if and its not uncommon the person reporting does a half backed job the information is lost of couse when you go to hospital and see the consultant he will take the x ary out and view it and tell you lots of infomation he sees half of which will not be in the report.

But the DWP will NOT ask to see them and even if your take them with you to your medical the doc wont want to see and this is because of the new

Ionising Radiation Protection Regulations



see here

www.hse.gov.uk/radiation/ionising/

the dwp says

Medical Service Centres have the jurisdiction to request X-rays, but such
a request should be rare in view of recent legislative change to the
Ionising Radiation Protection Regulations.

Hi,

Surely those regulations as for people using radiation equipment not the X Ray photo's themselves?

There is no way that an X Ray film has any radiation on it as The X-ray camera uses the same film technology as an ordinary camera, but X-ray light sets off the chemical reaction instead of visible light.

Zuxo