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AI now being used in pip claims

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2 months 1 day ago #299694 by Minxy
AI now being used in pip claims was created by Minxy
Hi guys

Just read an article about AI being used in pip claims. I am very anxious as I previously applied for pip last summer, but I closed the claim due to various reasons.
I have re applied for pip and wanted to make sure that the previous Claim was closed. When I rung to check it hadn’t been, so I asked for it to be closed, explaining why. I asked if it would be used against my new claim and they said no. Now I am scared that I mentioned it that they will find it odd and will AI highlight the old claim, that differs from my new claim. I think I am getting paranoid about it all.

Thank you for your reply.

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1 month 4 weeks ago #299791 by BIS
Replied by BIS on topic AI now being used in pip claims
Hi Minxy

Even before the advent of AI the system at the DWP could tell if someone had applied for a benefit previously. Even if you have closed a claim - it won't stop them knowing that you applied before, but it doesn't matter. They won't be using it against you when you put in for a new claim. Just try to put it out of your mind.

BIS

Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: denby, Minxy

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1 month 4 weeks ago #299800 by Minxy
Replied by Minxy on topic AI now being used in pip claims
Thank you

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