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ESA - decision by tel ?
- Sum
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3 months 4 days ago #298177 by Sum
ESA - decision by tel ? was created by Sum
Hi All ,
Just wondered if anyone has experienced a DWP call confirming claimant is eligible for ESA as meets CB criteria. BUT the agent called to ask if i wanted to close the claim? Agent advised claim was valid, but claim wouldn't make any 'material' difference, bec of active UC claim.
I haven't received a letter to confirm the conversation. I'm wondering if I did the right thing to close claim based on the information giving by the agent. What's the impact if any ?
I've called Ben Enq line to follow up . but unable to speak to anyone.
should i be concerned ? reapply ? put complaint in ?
Just wondered if anyone has experienced a DWP call confirming claimant is eligible for ESA as meets CB criteria. BUT the agent called to ask if i wanted to close the claim? Agent advised claim was valid, but claim wouldn't make any 'material' difference, bec of active UC claim.
I haven't received a letter to confirm the conversation. I'm wondering if I did the right thing to close claim based on the information giving by the agent. What's the impact if any ?
I've called Ben Enq line to follow up . but unable to speak to anyone.
should i be concerned ? reapply ? put complaint in ?
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- David
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3 months 4 days ago #298188 by David
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by David on topic ESA - decision by tel ?
Hi Sum1,
Having a Contribution based Benefits claim such as ESA Conts or New Style ESA is useful for someone who may in the future have an income or capital change caused maybe by a new partner or coming into some capital, savings or property. Also National Insurance credits are Class 1 for New Style ESA but only Class 3 for UC.
I wonder who the agent was ? Maybe a Work Coach who didn't want to administer a New Style ESA claim.
Hope this helps,
David
Having a Contribution based Benefits claim such as ESA Conts or New Style ESA is useful for someone who may in the future have an income or capital change caused maybe by a new partner or coming into some capital, savings or property. Also National Insurance credits are Class 1 for New Style ESA but only Class 3 for UC.
I wonder who the agent was ? Maybe a Work Coach who didn't want to administer a New Style ESA claim.
Hope this helps,
David
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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- Sum
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3 months 12 hours ago #298325 by Sum
Replied by Sum on topic ESA - decision by tel ?
Hi David ,
Thanks for breaking down the areas for consideration. I'm acting as appointee and wanted to ensure my decision was in best interest of clmt. on the whole the difference is in the NI class - clmt only gets class 3 . i'll look into this to understand longterm impact . Clmt is young man working age. Capital/savings/ partner don't factor in immediate future.
i felt like agent was of the 'slopey shoulder' type. tell tale red flags ie what they didnt explain n lack of folo thru are indicators.
Thanks for breaking down the areas for consideration. I'm acting as appointee and wanted to ensure my decision was in best interest of clmt. on the whole the difference is in the NI class - clmt only gets class 3 . i'll look into this to understand longterm impact . Clmt is young man working age. Capital/savings/ partner don't factor in immediate future.
i felt like agent was of the 'slopey shoulder' type. tell tale red flags ie what they didnt explain n lack of folo thru are indicators.
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