My wife who was claiming ESA support group has been asked to attend a 'first commitments' interview next week following the UC migration, our claim should transition protected - is this face to face interview mandatory or has a mistake been made ?, my wife claims pip high rate with mobility and is under light review for 10 years due to her disabilities.
A face to face would be very difficult and stressful due to her disabilities and mental health issues.
Members of this forum have had their face to face interviews replaced recently. You need to be firm with the Jobcentre Work Coach and state that it is not possible to attend owing to infirmity. The Work Coach may reply that you have to attend for ID verification and your claim will be closed otherwise. In reply you can say, as a member has just done that you request a Telephone Biographical Check. If that is refused you could say you are going to complain in writing to the Jobcentre District Manager.
David
Nothing on this board constitutes legal advice - always consult a professional about specific problems
