I am overwhelmed and severely stressed. My employer recently paid me 3k because of health dismissal and I declared the income and capital. UC wanted bank statements and savings account...
Now they're asking for me to take a photo of myself with my passport in my hand next to my face..
Just sending sympathy to you A. A. We recently changed solicitors after a similar request. Chance would be a fine thing, my phone is for calls and texts [usefully less intrusive to the person] in and out, and certainly NOT for scanning QR codes, photographing myself and uploading or any such tech mullarkey!!! I really don't know what I would do if young enough to have to deal with UC or ESA all done online. Pretty sure I couldn't cope, so I think it is disability discrimination by DWP. Denby
The following user(s) said Thank You: Anxious Anonymous