What Do You Think?

Sorry, I can’t find any of my previous posts, I’m too wound up. I put in a complaint to Capita about my assessment, I also sent off my MR to DWP. What I feared most has happened, Capita say that DWP want me to have another assessment. So I rang DWP & they want more info, as what the report said & what I’ve said are conflicting. Although they said that this would be beneficial to me, & due to my long term conditions, & strong evidence to back this up, they want me to get the award that I’m entitled to 🤔 I asked if I could keep the points they’d already given me & do the assessment. They just said that they were sure that I would. So now I’m thinking that I should just keep my standard award & not do the assessment, but take it to the tribunal. Oh my life, the 10 year (stuff that dreams are made of) award was mentioned too! I do not trust them one little bit. Any ideas what to do next?

Thanks.

I’ve called both Capita & DWP again. The good news is that I got to speak to a CM, & it only took about 5 mins for them to answer the phone. Is that a record? Not sure if it’s good or bad news, but another CM will ring me back. I’ll be on edge all day now waiting for that call.

I don’t have to do the assessment, & I can keep my standard award. But if I do this they said that I can’t use the MR to go to tribunal because the assessment is part of the MR. If that’s the case I should keep my existing points surely?

Sorry another question. Can you tell me, is it Capita or DWP who would request another assessment? Capita are adamant it’s not them, & they told me not to believe DWP if they tell me this. Now DWP have twice told me that it was Capita. This was the conversation that I’ve just had with the case manager, who couldn’t really answer my questions. Now I’m expecting a call from another CM who will be able to give me more info on going forward or having another assessment. So I’m thinking everything that the CM said to me yesterday was BS. If it sounds too good to be true ….