Tim wrote: I called my local benefit office today. After much perspiring using the phone and going through all sorts of security checks I was told I could not apply for documents over the phone and it had to be done by letter.
You cannot make a Subject Access Request over the phone, this has to be in writing, but you can most certainly request your documents over the phone if it is not in the format of a SAR.
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
