How can anyone with MS.. I have had it for 6 years.. be turned down on their initial application.. I know MS is different for everyone but surely your client would score at least 15 points.. Follow the guide on here.. Although not a guarantee.. it may jog his/her memory as to what actual problems they have.. The MS society are about as useful as a chocolate teapot.. Unless you jump out of aeroplanes or go skiing they do not wish to know.. as if.. Good luck..
Because everyone is different, and someone who has just got MS and has got low grade ms might be ok our sons head teacher worked 2 years after getting it, then went part time before retiring on sick pension