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Help!!!!!

  • Katie
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14 years 7 months ago #17903 by Katie
Help!!!!! was created by Katie
I checked my bank today and my ESA had not been paid! phoned them up to find out my claim finished yesterday! (i passed my medical last year) they have not wrote to me nothing they have just cancelled my claim, i dont know what to do i have no money and have bills that must be paid, i have to wait upto 3 hours for someone to ring me so i can find out more.
Shouldnt i have been sent a questionnaire or something?

Please help, i dont know what to do!

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14 years 7 months ago #17911 by jenniferb
Replied by jenniferb on topic Re: Help!!!!!
Hi

I know there aren't many qualified advisers on here at the moment, due to illness, so please don't wait for them to reply before you act.

You need to establish why your benefit has been stopped. If you are not able to find this out yourself (by phoning again / talking to someone at the job centre) then I suggest you get help.

Go to your CAB / welfare benefits advice service as soon as you can. Consider going to your MP and asking them to help you.

The quicker you act, the quicker your money problems will start to be dealt with. The job centre / CAB should be able to advise you on crisis loans in the meantime.

I hope this advice helps.
Ginge

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  • Katie
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14 years 7 months ago #17913 by Katie
Replied by Katie on topic Re: Help!!!!!
I phoned them again and they said they are sending out a ESA3 form? lady said it might be about my partner, but i have always told them i live with him and he is my full time carer, i used to get £90 a week but the lady said they are sending a giro out for £103 a week? i have just been awarded DLA, so im guessing the extra money is from that?

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14 years 7 months ago #17947 by Steve Donnison
Replied by Steve Donnison on topic Re: Help!!!!!
Hi Katie,

As Ginge says, you do need to try to get advice. You need to find out exactly what has happened - what payments are being made, which have been stopped and which have changed and then challenge any decision you think is wrong.

An advice agency or MPs office are good places to go to get someone to help you get the information and decide what to do about it.

Good luck,

Steve

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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