Advice urgently needed please

Hello everyone,

I have a couple of quick questions that I would very grateful if the forum members could please answer.

A very quick background to my situation my UC claim was in payment for over 12 months and then after making various complaints they decided to unlawfully close my claim.

I have been left without UC income for about 8 months and successful in the Tribunal in overturning the DWPS decision to close my claim.

My UC claim has been reopened after my successful appeal with my previous details on.


The Jobcentre now want me to re-verify my identity in person or over the telephone due to it being over 6 months since I have received UC income.

They are also threatening claim closure if my id is not reconfirmed, can they close my claim again?

Can identity be confirmed via email or post?

As doing this in person or over the telephone is impossible and not suitable due to my disabilities.

The DWP have already confirmed my ID in person before I became very unwell and this seems another unreasonable request of theirs and is it reasonable for them to put me through this again?

Kind regards

Hello and thank you for your help it is very much appreciated.

Home visits are completely unsuitable as well and I have made them aware of this many times prior to closing my claim and after the tribunal appeal, they did briefly put in the adjustment of written communication prior to closing my claim but now they insist on telephone calls, f2f or home visits.

I will be very grateful if you could please let me know where I stand in my situation?

After making valid complaints my situation has become very nasty and hostile and they clearly do not want to help me.