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Claiming universal credit limited capacity for work form

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2 days 10 hours ago #296739 by Helenredruth
I reset you sent back my limited capacity for work questionnaire as I am claiming UC but not well enough to work . It had to be received by then by 1st November and I sent it special delivery and it was signed for 28th October however they have informed me it had been refused and returns back to UC as they didn’t upload it until 11 th November and so are saying it was late . In order to have got it back I wouldn’t had to complete it in a week as they took 2 weeks to upload it to their system . How common place is this now ? It seems totally ludicrous. Thank fully I have proof so they have said to go back to UC and it’s up to them whether they send back the file .
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10 hours 29 minutes ago #296823 by BIS
Hi Helenredruth

I'm sorry this has happened to you. It is quite common for the authorities to claim that forms have been returned late because it takes so long for them to be uploaded to the system. You were wise to make sure that you had proof of when it was delivered.

BIS

Nothing on this board constitutes legal advice - always consult a professional about specific problems
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