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Telephone Assessment - No Voice

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3 months 3 weeks ago #293653 by BIS
Replied by BIS on topic Telephone Assessment - No Voice
Hi Lisa

Well done for winning half the battle.

When you go to the ESA face-to-face - make sure that you have a copy of any correspondence that says you have difficulty talking. Yes, they should have a copy - but don't let them pretend they don't know. Do not force yourself to speak. If you need to only communicate with pen and paper - do so. Hopefully, the assessor will realise they have wasted your time and send you away! But don't put yourself under extra stress trying to do more than you would normally do. It's up to them to manage the situation - not you!

BIS

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3 months 3 weeks ago #293678 by Lisa
Replied by Lisa on topic Telephone Assessment - No Voice
Thank you so much! I'm in such a mess today worrying about it. I wouldn't have thought to take evidence with me, so I will definitely do that too...

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3 months 3 weeks ago #293688 by BIS
Replied by BIS on topic Telephone Assessment - No Voice
Hi Lisa

Feeling terrified and worried is normal. You can do this. Hope it goes well for you.

BIS

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