Assessment appointment and struggling

I posted just over a month ago about getting my PIP claim in before my upcoming retirement age. I have now had a text saying I have a phone assessment appointment towards the end of this month. Just wondered what sort of thing this entails and what they ask you etc. Additionally have had a really rough time - now have a new injury (back injury) so I uploaded details about that on the online option. Had MRI scans done yesterday but then had emergency services out due to a locked knee last night which left me screaming with pain. GP hasn't done the letter I asked for but I think was waiting for results of MRI scans so those won't be till after my telephone appointment at the end of the month. I don't want to mess up the interview by sounding like a garbled hysterical wreck due to the traumatic pain and struggling to cope with it.

Dear Hazel, if the pain is traumatic don't be ashamed to let the assessor hear it. This is the real you. Don't ever try to pretend with them that you are not in as bad state as you really are.

And you can perfectly well tell them about the scans etc for which you don't yet have the results. I had "no formal assessment" cut'n'pasted all over my PA4 but got that assessment [which I'd waited over two years for] days later and it confirmed all I'd said. So now after a no-change MR they can argue that to the Tribunal Judge.

Be sure to let them know about the emergency services having to come out: not having had anything like that or trips to A&E was counted against me. As was lack of proof of the pain I am in whenever weight bearing. So if you can be heard squealing, ooh-ing and aah -ing fine!!! I wasn't, because I was sitting down for my over 2 1/2 hour grilling. [What annoyed me was the time wasted on descriptors where I have no problem]
Hope you get on OK using all the good tips in the Guide.

Thank you so much. Yes I've found the information in the guide about telephone assessments now. Seems I need to be really quite prepared. Denby thank you. It's difficult isn't it. I tend to put on my "I'm fine" voice on the phone. And think if I say how bad things are they will think I'm making it up. But yes I will just say it as it is. I didn't actually go to hospital in the end as they unlocked my joint after gas and air. Wish I'd gone now as I'd have got a proper report afterwards! I could upload the paramedic report but it's pathetic and just says knee clicking and resolved after pain relief - which doesn't say the half of it!

But yes I'll give them details of the issues. Thank you very much.

Glad to be of any help Hazel. Hope it goes Ok, whatever that is!
Denby