re mobility component and pension age

hi there my friends original pip award ended in November 22 but because of the dwp delay in carrying out reassessment he only had a reassessment 2 weeks ago and last October 2023 he reached pension age. anyway he got a copy of his assessment report and from whats recommended by the assessor he would get standard rate care and enhanced mobility, his previous award was standard rate care and no mobility, am i right in informing him that he wont get no mobility because he's reached pension age and a mobility award cant be increased once he reaches pension age or can he ask the dwp to backdate the award to when his original award ran out as its not his fault that the dwp took so long to do a reassessment. the dwp have just been extending his previous award due to them not been able to carry out a assessment.

regards tango

thanks for your reply i will let him know what you said and we will await the decision letter and go from there. as of a bit more info his wife also had to wait 18 months for a reassessment (nothing to do with pension age) and they increased her awards from standard to enhanced on both care and mobility and also back dated the payments to the date her original award ran out. but this is not always the case as I've talk to people in the same boat and they have only been paid extra money from the day the decision was made. so its a bit hit and miss as is always the case with the dwp..
regards tango

if they dont back date to the day you filled in the forms, do a mandatory reconsideration or appeal. i had to with mine and won my back money