Telephone Mandatory Consideration

Have had my PIP review by phone, a horrible woman did a v pressured assessment. Complaining about her.
I’ve had two brain ops, get confused and muddled quickly, can’t get my words out properly etc. Too much to go into here.
Decision Letter arrived on Saturday, have dropped me to just standard living, looks like they had someone else’s report, cos it certainly wasn’t mine, fictitious lies. (I had always been on enhanced, both DL and M)
I provided copious Consultants letters, masses of supporting info at time of submitting my review spplication. Had used the brilliant guide from here. What more do they want?
My husband, who is my carer, phoned up Monday, to request forms for MR. However, he did MR there and then over the phone! Totally unexpected, no mention of that process on their letter.
It’s good in a way, because the ball is rolling, but bad because he wasn’t prepared and no thinking time. He did a good job (ex police officer) so knows all about evidence. It didn’t phase him at all, but unfair to drop this on him.
Has anyone else had experience of MR by phone? is this a new way for DWP to reject MR’s due to lack of evidence?
If they want a tribunal, bring it on, he’s more than happy to attend court….used to giving evidence and being cross examined, prove who’s right, and who’s lying.
It’s not fair on us who genuinely support, and what a fight it is. Trouble is, like everything else, false claims spoil it for genuine cases.
Hope this makes sense, I have changed wording many times.

Thanks for reply BIS. Requested Report, but not arrived yet.
We asked to record assess, was told yes. But when phone on loudspeaker to record, allegedly she had echoing (we didn’t hear it) so she said turn off loudspeaker. Left me feeling vulnerable, but didn’t get a choice…put even more pressure on me, that Mark couldn’t help me. According to their blurb, it is possible to have a third party included on the interrogation, via their own phone. We weren’t offered this. Mark’s responses were read back to him by call handler, for him to amend or agree. Believe the copy has arrived today. Call handlers remit only to complete forms and forward to caseworkers.
I’m even more worried now.
But thank you so much for your thoughts

Hi Gordon, thanks for your response. We are aware that they are only there to complete forms. Operative volunteered that information, and that I should hear within 8 weeks, I’m worried to death that we might have been stitched up. Like everyone else on this forum, extra stress isn’t helpful when it’s hard enough getting through each day. But thank for for your thoughts. I do appreciate them.