Hello Annea
You have highlighted a problem that many people have regarding the ‘disabled’ label. I could write an essay on this but will refrain. The key thing, in my mind at least, is that regardless of the titles it is sometimes given PIP is given because of the additional difficulties someone has with daily living or mobility, not because they are disabled. I always urge someone who has significant additional difficulties to apply for PIP and potentially use the extra money to help overcome those difficulties.
As regards deafness, not being able to hear is an additional difficulty, and not being able to hear does score PIP points.
Having said that, it is not always the most straight forward application, so I would strongly advise you or your friend to use our guide.
Well done for being a good friend!
Catherine
Nothing on this board constitutes legal advice - always consult a professional about specific problems