UC WCA Assessment Report

Hello, I have recently had a work capability assessment over the phone (I did not fill in the UC50) The assessor did not want to know about all of my conditions and all of my medications, she said she had enough information. Within a few days I had an award letter via my UC journal, saying I was awarded LCWRA.

About a week after the award letter I received a text saying a pip review form was being sent out to me. (My pip review had been previously extended to Aug 24)

I am a little worried why it has been suddenly changed as I have just ordered my new motabilty car. I would never manage without it.

I read my WCA letter and in it it said ‘if you want a full copy of your assessment report, or need more information, please call us on 0800 328 5644.

I called this number and a lady answered to whom I asked for a full copy of my assessment report. The lady then read out to me my award letter, which I had already read as I had a copy of the letter. I told her this and that and said I was requesting the WCA full report but it seemed to me that she was ignoring my request.

I then asked the lady again for a copy of my assessment report and she told me to sign into my UC journal and click payments and make my request there. I said “why request it under ‘payments’?”, her response was “that’s where you have to request it”.

I did as she said, made the request in my journal, under ‘payments’ and UC replied by saying that they were sending my request to the Job Centre.

I wonder if you could please advise if this the norm ?

Thank you.