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PIP UNANNOUNCED PHONE CALL

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1 year 2 months ago #283238 by Sharonespley
PIP UNANNOUNCED PHONE CALL was created by Sharonespley
Hello everyone
I have been on PIP for some time now and I had to fill out a form December 2022 for it renewing .9 months later I have still had no decision or any letter to say If I need an assessment or if my award is staying the same or anything . I have received a couple of texts over the months to update me that they still have my form and are still looking at it
Today I have had a call from a withheld number (I never answer these ) and they left a voicemail to say they were calling from DWP about my PIP form and she will try call me again tomorrow. Completely unannounced.
Has anyone had this before ? Is this going to be a full telephone assessment or something else ? Nervous now as to why they would ring randomly.
Any replies would be really appreciated thank you :)

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1 year 2 months ago #283241 by Chris
Replied by Chris on topic PIP UNANNOUNCED PHONE CALL
Hi sharonespley,

I've waited close to two years in the past to find out what was happening with mine, and after 5 or 6 texts, several months apart, I had a couple of missed calls (however, the number wasn't withheld) - and eventually a text, asking me to contact them, to which I did. It was to inform me that my claim had been reconsidered, and I was re-awarded my PIP - however, everyones calls are different I believe. Sometimes it's to do with seeking extra information, for example - are your bank details still the same?
I don't think it'll be an assessment, as you've had no time to prepare, if they haven't informed you - it's likely to be a query I would imagine.

I do totally understand the 'not knowing' is highly frustrating.

Regards, Chris.
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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1 year 2 months ago #283242 by Frogman
Replied by Frogman on topic PIP UNANNOUNCED PHONE CALL
My wife has just applied for PIP and we had a call from a withheld number last Thursday but they never left a voicemail or phoned back. We found this unusual and we're expecting a brown envelope any day now asking for further information about her condition.

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1 year 2 months ago #283261 by Sharonespley
Replied by Sharonespley on topic PIP UNANNOUNCED PHONE CALL
Thanks for your reply Chris
Two years wow that’s crazy! Yeah hopefully it will be just to confirm some details with it being so long since I did the form , that would make sense .
Thanks Chris
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1 year 2 months ago #283262 by Sharonespley
Replied by Sharonespley on topic PIP UNANNOUNCED PHONE CALL
It’s very strange . I didn’t think they did anything over the phone I thought every thing was just all by post .
Thanks for your reply
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