First application for PIP was turned down, Mandatory Recconsideration turned down. Appeal applied for to be heard with a tribunal, opted to have paper hearing. Within 10 days of this application a PIP representative rang, asked some questions , these were already on paperwork. She awarded Enhanced on personal care, standard on mobility, all over the telephone. No need then for Tribunal Appeal. So don't take the first answer from PIP. Thanks to information on benefit and works, couldn't have done it without you.