I Dec 2016 I was awarded Standard Rate for both care and mobility after my face to face home review in October 2018 it was reduced to Standard Rate Mobility. Started the MR process which didn't get logged properly so didn't get the result until beginning of March 2019 which was no change. Started the online appeal process and was informed DWP had until 5th April to respond. Received an email on 29th March to say appeal was closed as DWP had ruled on my favour. I was over the moon when the letter came the following week to say I had been awarded both enhanced care and mobility until 2024. I feel it is so wrong what people have to go through to get what they are entitled to though and I would advise people to appeal. Thank you very much for your help.
