Pip

I would lke to say a big thank you for all the information you have on his sight which has helped me gain all my awards for the last 8 years Today i have recieved my brown envelope to say i have been awarded the enhanced rate for care and mobility for an ongoing period and i wont be contacted until 2026. I am so relieved that this is finished now. All that is left to say is thank you so much as i could not have done it with out your help Good luck to every one who is waiting to hear.XX

That's great news denise! Thanks for letting us know and for your kind words about B+W

This is just a time scale for you to read i thought it might help other people to understand the process I had the letter on the 20th july and phoned that day. I had to phone by 2nd August Forms arrived on the 8th of August sent them off on the 17th Aug with additional information On the 10 sept i had a letter saying that they had all the information and reports they needed to make a decision 28th Sept got the brown envelope success. So all in all it took 9 weeks with out a face to face. I hope this helps Mrs H .But i had known last week because they had written to my council to inform them that i had had an award and had to adjust my council tax I have noticed as well. that going from DLA to PIP i have lost a weeks money because of the change over and dates and my pay day has changed as well from a Tuesday to a Monday i will just have to except that .

You shouldn't lose any payments, but we have seen this happen in the past. You could phone DWP and ask why you have lost out - you might need a call back from a supervisor as the people who answer the phones have neither a great deal of knowledge, nor the authority to change anythjng!

Hi Denise,
Congratulations. I bet you're so relieved!
Recently, I ended up losing money due to both change of payment dates and because DWP should have backdated my increased award. I rang them, and was frankly more confused after I'd spoken to them! I ended up writing them a letter, explaining exactly what I meant, and last week a lady from PIP rang me to say it had been their error and she would arrange for payment ASAP, which I received just yesterday. It's worth chasing them up to get what you're entitled to.
Take care.
A